Senior Conflict Resolution Analyst

3 days ago


New York, New York, United States Wilson Elser - Business & Legal Professionals Full time
About the Role

We are seeking a highly skilled Conflicts and Systems Analyst to join our team at Wilson Elser - Business & Legal Professionals in New York City.

Key Responsibilities
  • Become an expert on Intapp conflicts software, providing top-notch support and resolving escalated questions or issues across the firm.
  • Facilitate seamless system onboarding by training team members and colleagues firmwide on Intapp tools from a technical standpoint, enhancing productivity and confidence in conflicts management.
  • Develop and continuously improve Intapp-related resources, creating accessible and effective reference tools for the team.
  • Partner with the Office of General Counsel to build and maintain ethical walls, drafting associated memoranda and safeguarding firm integrity.
  • Monitor and uphold the accuracy and quality of all conflicts-related data.
  • Collaborate with vendors and the Information Technology teams to manage Intapp updates and swiftly address any technical escalations.
  • As needed, perform initial review and intake of new matter client forms, conducting thorough conflict checks to flag potential conflicts of interest.
  • Oversee essential modifications, corrections, and updates to existing client and matter information, ensuring precise and up-to-date records.
Qualifications
  • Bachelor's degree required.
  • Must have experience with Intapp software and strong familiarity with client intake and conflicts processes.
  • Proven experience as a Conflicts Analyst, Product Manager, or similar role within a professional services or legal environment.
  • Exceptional written and verbal communication skills, with the ability to effectively collaborate internally within the Conflicts Department, cross-departmentally with the firm, and with external vendors.
  • Proficiency with data analysis, including Excel pivot tables and other analytical tools, to track and report on key performance indicators.
  • Ability to convey complex technical concepts into clear, understandable terms for non-technical audiences.
  • Demonstrates proficiency in computer applications, rigorous research abilities, and a meticulous eye for details in proofreading.
  • Maintains exceptional organizational skills and attention to detail.
  • Engages confidently and respectfully with all organizational levels, fostering strong working relationships.
  • Thrives in a team atmosphere, actively contributing to collective goals and supporting team members.
  • Excels at managing multiple priorities, staying focused and performing effectively in a dynamic, fast-paced environment.
What We Offer
  • A competitive salary range of $65,000—$85,000 USD per year.
  • An outstanding benefits package, including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance.
  • Generous paid time off (PTO) plan and access to corporate discount plans.


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