Customer Service Representative I

3 days ago


Rockford, Tennessee, United States Agiliti Health, Inc. Full time
Job Title: Customer Service Technician I

Estimated Annual Salary: $50,000 - $65,000

About Us

At Agiliti Health, Inc., we pride ourselves on providing top-notch medical equipment management services to healthcare facilities nationwide. Our team of experts is dedicated to delivering exceptional results and making a positive impact on patients' lives.

Job Overview:

We are seeking a highly motivated Customer Service Technician I to join our team. As a key member of our operations team, you will be responsible for delivering medical equipment to customers, processing and maintaining equipment, and ensuring accurate documentation for billing, inventory, and regulatory compliance.

  • You will safely load, secure, and deliver medical equipment to customers, as well as retrieve equipment from customer locations and transport it back to the office.
  • You will educate and engage customers at the time of delivery, keeping them informed on the features and functionality of the equipment.
  • You will complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance.
Key Responsibilities:

Your primary responsibilities will include:

  • Driving to and from healthcare locations to complete delivery and equipment management tasks.
  • Processing, cleaning, inspecting, and testing equipment, as well as inventory maintenance.
  • Ensuring accurate documentation for billing, inventory, and regulatory compliance.
Requirements:

To be successful in this role, you must:

  • Be 21 years of age or older, with a high school diploma or equivalent.
  • Hold a current, valid, and unrestricted driver's license.
  • Have customer service experience, preferably in a hospital setting.
  • Have basic computer skills.
  • Be willing to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
  • Be able to lift and/or push up to 75 pounds.
  • Be able to stand and walk for long periods of time.
  • Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.
Benefits:

We offer a comprehensive benefits package, including:

  • A competitive estimated annual salary of $50,000 - $65,000.
  • A comprehensive health insurance package, including Medical, Dental, and Vision plans.
  • A Short- and Long-Term Disability plan, as well as a Flexible Spending Account and Health Savings Account.
  • A Life Insurance Options package, including accidental death and dismemberment coverage.
  • Paid Time Off and a 401K Saving Plan with employer match.
  • Daily Pay program and Employee Assistance Program, as well as wellness programs.


  • Rockford, Tennessee, United States Agiliti Health, Inc. Full time

    Job Title: Customer Service Technician IEstimated Annual Salary: $50,000 - $65,000About AgilitiAgiliti Health, Inc. is a nationwide company of medical equipment management experts dedicated to providing quality medical equipment to healthcare facilities. We strive to make a positive impact on patients' lives through our commitment to excellent service and...


  • Rockford, Tennessee, United States US Foods Full time

    About the JobThe primary responsibility of this role is to transport goods from our warehouse to customer locations in a safe and efficient manner.You will be required to lift and move products weighing up to 80 pounds, work in various weather conditions, and make frequent stops during your shift.


  • Rockford, Illinois, United States Ulta Beauty Full time

    Ulta Beauty - Job DetailsWe're seeking a highly motivated Customer Service Representative to join our team! As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering product-related questions, and making recommendations to guests. Your excellent communication skills and ability to work effectively in...


  • Rockford, Illinois, United States Family Credit Management Full time

    Job DescriptionFAMILY CREDIT MANAGEMENT is seeking a Customer Service Representative to join our team in Rockford. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients while ensuring the accuracy of their information.This is a full-time position working 40 hours per week with an estimated...


  • Rockford, Illinois, United States Andrew Blevins - State Farm Agent Full time

    Are you looking for a rewarding career in customer service? As an Office Representative at Andrew Blevins - State Farm Agent, you will have the opportunity to work with customers and provide them with expert advice on insurance options.The salary for this position is estimated to be around $45,000 per year, plus commission and bonus. You will also receive...


  • Rockford, Illinois, United States Domino's Pizza LLC Full time

    Domino's Team Member Job OpportunityWe are seeking a skilled and enthusiastic individual to join our team as a Customer Service Representative at Domino's.This role requires a strong commitment to delivering excellent customer service and working collaboratively as part of a fast-paced team.


  • Rockford, United States Circle K Full time

    Circle K - 1030 E State Street [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Rockford, Illinois, United States David's Bridal Full time

    **Job Overview**Welcome to David's Bridal, where we empower our customers and team members to stay true to their dreams. We're seeking a highly motivated Customer Service Representative to join our team in a seasonal role.As a Customer Service Representative, you will be the face of our brand, providing exceptional service to our customers and ensuring they...


  • Rockford, Illinois, United States U-Haul Full time

    Company OverviewAt U-Haul, we're dedicated to providing exceptional customer service and making a difference in our customers' lives. As a Customer Service Representative, you'll be the face of our company, ensuring that every interaction is positive and memorable.We offer a competitive salary of $40,000 per year, plus opportunities for advancement and...


  • Rockford, United States U-Haul Full time

    Location: 5909 E State St, Rockford, Illinois 61108 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Rockford, United States SP Plus Corporation Full time

    SP , a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and driv Customer Service Representative, Customer Service, Representative, Parking, Retail, Transportation


  • Rockford, Illinois, United States Walmart Full time

    Work as a Customer Service Representative at Walmart, earning an estimated $15-$25/hour. Responsibilities include:Company OverviewAs a valued member of the Walmart team, you'll be part of a dynamic retail environment that's always on the go. From unloading trucks to restocking shelves, your hard work will directly impact customer satisfaction.Job...


  • Rockford, Illinois, United States Midland States Bancorp, Inc. Full time

    Midland States Bancorp, Inc. is seeking a skilled Customer Service Representative II to provide exceptional customer experiences via the telephone.Job DescriptionThis position ensures customers receive outstanding service by answering questions, resolving problems, and processing requests related to various banking-related matters.The ideal candidate will...


  • Rockford, United States Circle K Full time

    Circle K - 2225 W Riverside Blvd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and...


  • Rockford, Illinois, United States Jason's Deli Full time

    Jason's Deli is looking for a detail-oriented Customer Service Representative - Food Service to join our team. In this role, you will be responsible for providing exceptional customer service, processing transactions accurately, and maintaining a clean and safe environment.About the Position:You will handle customer inquiries, resolve issues promptly, and...


  • Rockford, Illinois, United States BioLife Plasma Services Full time

    About BioLife Plasma ServicesAt BioLife, we're committed to providing exceptional customer service and quality care to our donors. Our team is dedicated to creating a safe and welcoming environment for everyone who walks through our doors.Compensation and BenefitsWe offer a competitive starting hourly wage of $18.00 per hour, plus opportunities for...


  • Rockford, Illinois, United States Jim Felts Agency Full time

    Located in Rockford, Illinois, the Jim Felts Agency is a renowned company dedicated to delivering exceptional customer satisfaction and community engagement. This entry-level position offers an exciting opportunity for career starters to gain hands-on experience while contributing to our mission.We are seeking a motivated and enthusiastic Customer Service...


  • Rockford, Illinois, United States U-Haul Full time

    Job DescriptionWe are seeking a motivated and friendly Customer Service Representative to join our team at U-Haul. This role offers an excellent opportunity for those who enjoy working with people and providing exceptional customer service.The successful candidate will be responsible for assisting customers inside and outside the U-Haul center, using...


  • Rockford, United States Agiliti Health, Inc. Full time

    Who We Are Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an...


  • Rockford, Illinois, United States Circle K Full time

    **Job Overview**We're seeking a highly skilled Customer Service Representative to join our team at Circle K. As a key member of our sales floor team, you'll provide exceptional customer service and ensure a positive shopping experience for our customers.


  • Rockford, United States Circle K Full time

    Circle K - 2301 S Perryville Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Rockford, Illinois, United States Family Credit Management Full time

    Financial CounselorWe are seeking a compassionate and driven Customer Service Representative to join our team at Family Credit Management.This is a full-time position in our Rockford office, offering a competitive salary range of $40,000-$55,000 per year, depending on experience.The ideal candidate will possess excellent communication skills, with the...