Customer Service Representative

1 month ago

Rockford, United States U-Haul Full time
Location:
5909 E State St, Rockford, Illinois 61108 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is "Hire Fast, Pay Fast." You can start today and get paid today Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus In addition, we offer a $300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program
Customer Service Representative Responsibilities:
  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent


Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

  • Customer Service Representative

    1 month ago

    Rockford, Illinois, United States Circle K Full time

    Customer Service RepresentativeAs a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. Your duties will include:Key Responsibilities:Providing prompt and courteous customer service to ensure customer satisfactionRinging up all sales...

  • Customer Service Representative

    1 month ago

    Rockford, Illinois, United States Midland States Bank Full time

    Customer Service Role at Midland States BankWe are seeking a skilled Customer Service Representative to join our team at Midland States Bank. As a Customer Service Representative, you will be responsible for providing exceptional customer service via the telephone, ensuring customers receive excellent service by answering questions, resolving problems, and...

  • Customer Service Representative

    4 weeks ago

    Rockford, Illinois, United States U-Haul Full time

    Customer Service Representative Job SummaryU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys. Your responsibilities will include inspecting and maintaining...

  • Customer Service Representative

    1 month ago

    Rockford, Illinois, United States Rockford Area Habitat for Humanity Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the Rockford Area Habitat for Humanity ReStore. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions accurately, and maintaining a positive and professional...

  • Customer Service Representative

    4 weeks ago

    Rockford, Michigan, United States Taco Bell Full time

    Key Responsibilities:Taco Bell is seeking a Customer Service Representative to provide excellent service to our customers. As a key member of our team, you will be responsible for ensuring customer satisfaction by providing quick, efficient service and quality products. You will also be responsible for maintaining knowledge and operation of all equipment,...

  • Customer Service Representative

    4 weeks ago

    Rockford, Illinois, United States FAS MART Full time

    Customer Service RoleAt FAS MART, we're looking for a customer service representative to join our dynamic team. As a key member of our store team, you'll be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers.Key Responsibilities:Provide friendly and helpful service to customers, answering...

  • Customer Service Representative

    4 weeks ago

    Rockford, Michigan, United States Kelly Obenauf - Farm Bureau Insurance Agency Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Kelly Obenauf - Farm Bureau Insurance Agency. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and professional service to existing clients, including...

  • Customer Service Representative

    1 month ago

    Rockford, Illinois, United States Rockford Ball Screw Company Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Rockford Ball Screw Company. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, resolving issues, and ensuring their satisfaction.Key Responsibilities:Provide timely and...

  • Customer Service Representative

    4 weeks ago

    Rockford, Illinois, United States Minutemen Staffing Full time

    Job Description:Minutemen Staffing is seeking a skilled Customer Service Representative to join our team. As a key member of our ecommerce customer service team, you will be responsible for providing exceptional customer service to our clients through email, phone, and other communication channels. Your primary duties will include answering customer...

  • Customer Service Representative

    4 weeks ago

    Rockford, Illinois, United States Midland States Bank Full time

    Job SummaryThis role provides exceptional customer service to clients via phone calls. The Customer Care Specialist ensures customers receive top-notch service by answering questions, resolving issues, and processing requests related to various banking needs.Key ResponsibilitiesAnswer all inbound banking-related calls and resolve questions or transfer to the...

  • Customer Service Representative

    4 weeks ago

    Rockford, Illinois, United States Minutemen Staffing Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Ecommerce Customer Service Representative to join our team at Minutemen Staffing. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.Key ResponsibilitiesRespond to customer inquiries in...

  • Customer Service Representative

    1 month ago

    Rockford, Illinois, United States The RoomPlace Full time

    About The RoomplaceThe Roomplace is a leading furniture retailer in the Midwest, with a rich history of over 100 years. We're a dynamic and growing company that values our employees and customers alike.Job SummaryWe're seeking a highly organized and customer-focused individual to join our team as a Customer Care Representative. This role will involve...

  • Customer Service Representative

    4 weeks ago

    Rockford, Illinois, United States Midland States Bank Full time

    Job Summary:At Midland States Bank, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for providing exceptional customer service, processing banking transactions, and managing cash drawers.Key Responsibilities:Provide accurate and efficient customer service,...

  • Customer Service Representative, Overnights

    2 months ago

    Rockford, United States Circle K Full time

    Circle K - 2225 W Riverside Blvd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and...

  • Customer Service Representative, Overnight Shift

    1 month ago

    Rockford, Illinois, United States Circle K Full time

    Customer Service Representative Opportunity at Circle KWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Circle K. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key...

  • Customer Service Representative

    4 weeks ago

    Rockford, Illinois, United States Rustman Agency Full time

    About The Rustman GroupWe are a leading insurance marketing organization in the country, with a portfolio of life insurance and annuity products that include Term, Mortgage Protection, Final Expense, UL, EIUL, Disability, Critical Illness, Annuity, EIA, SPIA, LTC, and more.Our state-licensed representatives are independent brokers, providing clients with...

  • Customer Service Representative, 2nd Shift

    1 month ago

    Rockford, United States Circle K Full time

    Circle K - 2301 S Perryville Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...

  • Customer Service Representative

    4 weeks ago

    Rockford, United States Waste Connections Full time

    We are looking for a Customer Service Representative to join the team in Rockford, IL! Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are: Answering customer calls...

  • Customer Service Representative

    2 weeks ago

    Rockford, Illinois, United States First Mid-Illinois Bancshares Full time

    Key Responsibilities: Deliver exceptional customer service by promptly addressing customer needs and ensuring overall customer satisfaction. Maintain a professional appearance and conduct in accordance with the Employee Handbook. Process transactions with accuracy and efficiency, adhering to company policies and guidelines. Open and manage customer accounts,...

  • Customer Service Representative

    1 month ago

    Rockford, Michigan, United States Taco Bell Full time

    Taco Bell Northland Dr, NE M-44 Job OpportunityAs a Cashier at Taco Bell, you will be responsible for ensuring customer satisfaction by providing quick and efficient service and quality products. You will also be expected to provide excellence in quality, service, and cleanliness, as well as maintain knowledge and operation of all equipment. Additionally,...