Healthcare Delivery Technician

3 weeks ago


Rockford, Tennessee, United States Agiliti Health, Inc. Full time
Job Title: Customer Service Technician I

Estimated Annual Salary: $50,000 - $65,000

About Agiliti

Agiliti Health, Inc. is a nationwide company of medical equipment management experts dedicated to providing quality medical equipment to healthcare facilities. We strive to make a positive impact on patients' lives through our commitment to excellent service and innovative solutions.

Job Summary:

We are seeking a highly skilled Customer Service Technician I to join our team. As a key member of our operations team, you will be responsible for delivering medical equipment to customers, processing and maintaining equipment, and ensuring accurate documentation for billing, inventory, and regulatory compliance.

  • You will drive to and from healthcare locations to complete delivery and equipment management tasks, including customer delivery and pick-up of medical equipment.
  • You will process, clean, inspect, and test equipment, as well as perform inventory maintenance.
  • You will ensure accurate documentation for billing, inventory, and regulatory compliance.
Responsibilities:

Your primary responsibilities will include:

  • Driving to and from healthcare locations to complete delivery and equipment management tasks.
  • Processing, cleaning, inspecting, and testing equipment, as well as inventory maintenance.
  • Ensuring accurate documentation for billing, inventory, and regulatory compliance.
Requirements:

To be successful in this role, you must:

  • Be 21 years of age or older, with a high school diploma or equivalent.
  • Hold a current, valid, and unrestricted driver's license.
  • Have customer service experience, preferably in a hospital setting.
  • Have basic computer skills.
  • Be willing to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
  • Be able to lift and/or push up to 75 pounds.
  • Be able to stand and walk for long periods of time.
  • Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.
Benefits:

We offer a comprehensive benefits package, including:

  • A competitive estimated annual salary of $50,000 - $65,000.
  • A comprehensive health insurance package, including Medical, Dental, and Vision plans.
  • A Short- and Long-Term Disability plan, as well as a Flexible Spending Account and Health Savings Account.
  • A Life Insurance Options package, including accidental death and dismemberment coverage.
  • Paid Time Off and a 401K Saving Plan with employer match.
  • Daily Pay program and Employee Assistance Program, as well as wellness programs.


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