Customer Service Professional

2 days ago


Rockford, Illinois, United States U-Haul Full time

Company Overview

At U-Haul, we're dedicated to providing exceptional customer service and making a difference in our customers' lives. As a Customer Service Representative, you'll be the face of our company, ensuring that every interaction is positive and memorable.

We offer a competitive salary of $40,000 per year, plus opportunities for advancement and professional growth. If you're a people person with a passion for helping others, we encourage you to apply.

Job Description

As a Customer Service Representative, you'll work closely with our team to provide top-notch service to our customers. Your responsibilities will include:

  • Assisting customers with their rental needs, both in-person and over the phone
  • Maintaining a clean and organized workspace, including equipment and facilities
  • Providing excellent customer service, resolving issues promptly and professionally
  • Participating in ongoing training and education to improve your skills and knowledge

Required Skills and Qualifications

To succeed in this role, you'll need:

  • A high school diploma or equivalent
  • A valid driver's license and a good driving record
  • Excellent communication and interpersonal skills
  • A strong ability to work independently and as part of a team

Benefits

We offer a comprehensive benefits package, including:

  • Health insurance and prescription plans
  • Dental and vision plans
  • 401(k) savings plan with company match
  • Life insurance and disability insurance
  • Paid time off and holidays

Work Environment

You'll be working in a fast-paced, dynamic environment with moderate risks and discomforts. You'll be required to wear protective clothing and gear, and you may be exposed to moving parts and machinery.



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