Customer Service Technician I
1 week ago
Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti
The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick-up of medical equipment; processing, cleaning, inspecting, and testing equipment including inventory maintenance.
What You Will Do in This Role
- Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office.
- Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment
- Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance.
- Be 21 years of age or older, with high school diploma or equivalent.
- Hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies.
- Have customer service experience. Prior work experience in hospital setting is helpful.
- Have basic computer skills.
- Be willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
- Be able to lift and/or push up to 75 pounds.
- Be able to stand and walk for long periods of time.
- Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.
It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements
You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.
Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.
Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.
If you require assistance with your application, please contact recruiting@agilitihealth.com.
Primary Job Location:
Rockford District/COE
Additional Locations (if applicable):
Job Title:
Customer Service Technician I
Company:
Agiliti
Location City:
Loves Park
Location State:
Illinois
-
Customer Service Representative I
4 days ago
Rockford, Tennessee, United States Agiliti Health, Inc. Full timeJob Title: Customer Service Technician IEstimated Annual Salary: $50,000 - $65,000About UsAt Agiliti Health, Inc., we pride ourselves on providing top-notch medical equipment management services to healthcare facilities nationwide. Our team of experts is dedicated to delivering exceptional results and making a positive impact on patients' lives.Job...
-
Service Technician
7 months ago
Rockford, United States Fairbanks Scales Full timeIntegrity.We stand behind every scale we have manufactured since 1830. How many companies can say that? If getting the job done right the first time matters to you, and standing behind your work just means more, then we want to hear from you. Fairbanks Scales is seeking a dedicated Scale Technician to join our dynamic team.About Us: For more than 190 years,...
-
Customer Service Professional
4 days ago
Rockford, Illinois, United States U-Haul Full timeCompany OverviewAt U-Haul, we're dedicated to providing exceptional customer service and making a difference in our customers' lives. As a Customer Service Representative, you'll be the face of our company, ensuring that every interaction is positive and memorable.We offer a competitive salary of $40,000 per year, plus opportunities for advancement and...
-
Medical Customer Service
3 weeks ago
Rockford, United States BioLife Plasma Services Full timeBy clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my...
-
Healthcare Delivery Technician
3 days ago
Rockford, Tennessee, United States Agiliti Health, Inc. Full timeJob Title: Customer Service Technician IEstimated Annual Salary: $50,000 - $65,000About AgilitiAgiliti Health, Inc. is a nationwide company of medical equipment management experts dedicated to providing quality medical equipment to healthcare facilities. We strive to make a positive impact on patients' lives through our commitment to excellent service and...
-
Medical Customer Service
6 months ago
Rockford, United States Biolife Plasma Services Full timeBy clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job...
-
Medical Customer Service
3 weeks ago
Rockford, United States Takeda Pharmaceutical Company Ltd Full timeBy clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...
-
Biomedical Technician
1 month ago
Rockford, United States TRIMEDX Full timeIf you are wondering what makes TRIMEDX different, it‘s that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.Everyone is focused on serving the customer and we do that by collaborating and supporting each otherAssociates look forward to coming to work each...
-
Customer Care Specialist I
2 months ago
Rockford, United States Midland States Bancorp, Inc. Full timeThis position provides quality customer service via the telephone. The Customer Care Specialist ensures customers receive excellent service by answering questions, resolving problems, and processing requests related to a wide variety of banking-relat Customer Care, Specialist, Customer Service, Retail
-
Support Engineer I
4 weeks ago
Rockford, United States Cleo Full timeSupport Engineer I Rockford, IL Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ customers' potential is realized by delivering solutions that make it easy to discover and create value through the connections and integration of enterprise applications supporting critical...
-
Customer Care Specialist I
7 days ago
Rockford, United States Midland States Bank Full timeAt Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives...
-
Customer Care Specialist I
1 week ago
Rockford, United States Midland States Bank Full timeAt Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives...
-
Network Engineer I
3 weeks ago
Rockford, United States CBTS Technology Solutions LLC Full timeJob Purpose This position will work with various departments within Core Network, OSP Planning - Engineering, VoIP Engineering, and other operations and support organizations in the planning, configuration, and implementation associated with our IP network(s). This position will also have responsibility for the support and repair functions, for these IP...
-
Journeyman Diesel Mechanic/Technician
1 month ago
Rockford, United States Interstate Companies Inc Full timeJob DescriptionJob DescriptionInterstate Power System’s is looking for Journeyman Diesel Truck Mechanic/Technician(s) for our Rockford, Illinois location. We are currently seeking Journeyman Diesel Mechanic/Technician(s) to join our field and in-shop service team who are specializing in Freightliner, Detroit, Allison, Cummins, CAT products, MTU and more!...
-
Journeyman Diesel Mechanic/Technician
3 months ago
Rockford, United States Interstate Companies Inc Full timeJob DescriptionJob DescriptionInterstate Power System’s is looking for Journeyman Diesel Truck Mechanic/Technician(s) for our Rockford, Illinois location. We are currently seeking Journeyman Diesel Mechanic/Technician(s) to join our field and in-shop service team who are specializing in Freightliner, Detroit, Allison, Cummins, CAT products, MTU and more!...
-
Customer Service Associate
3 days ago
Rockford, Illinois, United States GPM Investments Full timeCompany OverviewGPM Investments is a leading provider of [products/services]. Our mission is to deliver exceptional customer service and provide a positive shopping experience for our customers.Job DescriptionThe Customer Service Associate will be responsible for ensuring that all customers receive a high level of service and support. This includes greeting...
-
Customer Service Representative
3 days ago
Rockford, Illinois, United States Andrew Blevins - State Farm Agent Full timeAre you looking for a rewarding career in customer service? As an Office Representative at Andrew Blevins - State Farm Agent, you will have the opportunity to work with customers and provide them with expert advice on insurance options.The salary for this position is estimated to be around $45,000 per year, plus commission and bonus. You will also receive...
-
Customer Service Ambassador
4 days ago
Rockford, Illinois, United States Burlington Full timeAre you passionate about delivering exceptional customer service and ensuring a safe and secure shopping environment? If so, consider joining our team as a Customer Service Ambassador with Burlington.In this dynamic position, you will be responsible for engaging with our customers and associates in a manner consistent with our company core values. You will...
-
Customer Service Representative
4 days ago
Rockford, Illinois, United States David's Bridal Full time**Job Overview**Welcome to David's Bridal, where we empower our customers and team members to stay true to their dreams. We're seeking a highly motivated Customer Service Representative to join our team in a seasonal role.As a Customer Service Representative, you will be the face of our brand, providing exceptional service to our customers and ensuring they...
-
Retail Customer Service
4 weeks ago
Rockford, United States EZCORP Full timeAddress: 5011 E. State St. Rockford, Illinois 61108 Brand: EZPawn Pay range is based on experience from $13.00/hr to $15.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development...