Healthcare Customer Service Specialist
2 weeks ago
Job Title: Patient Service Representative at Summit Health
The Patient Service Representative (PSR) position at Summit Health involves greeting and delivering exceptional service to incoming patients. The PSR is responsible for registering patients, collaborating with the team to ensure smooth patient experiences, and addressing patient inquiries with professionalism and care. Key responsibilities include:
- Welcoming and assisting patients upon arrival
- Coordinating patient intake and scheduling appointments efficiently
- Updating patient records accurately in the system
- Helping patients complete necessary paperwork
- Managing medical documentation
- Providing outstanding customer service
- And additional related tasks
Qualifications for this role include:
- A friendly and approachable demeanor
- Experience in fast-paced service settings
- Excellent communication abilities
- Strong attention to detail and collaborative spirit
- Proficient computer skills and adaptability to changing environments
- A genuine interest in healthcare and assisting others
- Effective communication with diverse stakeholders
- Language proficiency as required
About Summit Health
Summit Health places great importance on the contributions of its team members in transforming healthcare through meaningful connections. The organization provides a comprehensive benefits package that includes Medical, Dental, Life, Disability, Vision, FSA coverages, and a 401k savings plan.
Equal Opportunity Employer
Summit Health is dedicated to ensuring equal employment opportunities and does not discriminate based on various characteristics as per applicable laws.
Safety Commitment
The organization prioritizes the safety of its employees and applicants, ensuring secure communication and interview processes. Summit Health does not engage in job-related communications through unsecure channels.
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