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Healthcare Customer Service Specialist
2 months ago
Job Title: Patient Service Representative (PSR) at Summit Health
The Patient Service Representative (PSR) position at Summit Health involves warmly welcoming patients and delivering outstanding customer service. The PSR is responsible for patient registration, ensuring smooth coordination with the healthcare team, and addressing patient inquiries with professionalism and empathy. Key responsibilities include:
- Welcoming and assisting patients upon arrival
- Managing patient intake and scheduling appointments efficiently
- Updating patient records accurately in the system
- Facilitating the completion of necessary paperwork
- Handling and maintaining medical records
- Delivering exceptional service to all patients
- And additional related tasks
Qualifications for this role include:
- A friendly and approachable demeanor
- Experience in fast-paced service environments
- Excellent communication abilities
- Strong attention to detail and collaborative spirit
- Proficient computer skills and adaptability to changing situations
- A genuine passion for healthcare and assisting others
- Ability to interact effectively with diverse individuals
- Language proficiency as required
About Summit Health
Summit Health is dedicated to transforming healthcare through meaningful connections. The organization provides a comprehensive benefits package, including Medical, Dental, Life, Disability, Vision, FSA coverages, and a 401k savings plan.
Equal Opportunity Employer
Summit Health is committed to fostering an inclusive workplace and does not discriminate based on any protected characteristics as outlined by applicable laws.
Safety Commitment
The organization prioritizes the safety of its employees and applicants, ensuring secure communication and interview processes. Summit Health does not conduct job-related communications through unsecured channels.