Customer Success Manager

4 weeks ago


Fresno, California, United States FieldClock LLC Full time
Customer Success Manager Job Description

FieldClock LLC is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for crafting and implementing customer success strategies that drive growth and retention.

Key Responsibilities:

  • Develop and execute customer success plans to drive growth and retention
  • Build and maintain strong relationships with top-tier customers
  • Collaborate with cross-functional teams to deliver exceptional customer experiences
  • Analyze customer data to identify trends and areas for improvement
  • Develop and implement process improvements to drive efficiency and effectiveness

Requirements:

  • 3-5 years of experience in customer-facing roles
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Fluent in Spanish (preferred)

What We Offer:

  • Competitive salary: $80,000 per year
  • Flexible work-from-home options
  • Opportunity to work with a fast-growing AgTech start-up

About FieldClock LLC:

FieldClock LLC is a leading provider of labor management and production data solutions for farmers. Our mission is to help farmers manage their labor and field production more efficiently and effectively.



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