Help Desk Support Representative
7 days ago
**About the Role**
The Help Desk Support Representative will provide exceptional customer service to vendors and the public, answering multi-line telephone calls in a professional manner and routing them appropriately.
Responsibilities include corresponding with the public and other Social Services' staff via email, as needed. Typing, reviewing, copying, mailing, and filing forms, letters, and other documents in a timely manner is also crucial.
Maintaining a filing system that is organized and accessible by staff, Program Coordinators, Social Services Division Director, and Auditors is an essential task. The ideal candidate will have 1+ years of office experience, a high school diploma, and computer skills.
**Job Description**
This role assists vendors and the public with information regarding services for aging, persons with disabilities, and their families. Answering multi-line telephone calls in a professional manner and routing calls appropriately is key.
Other responsibilities include typing, reviewing, copying, mailing, and filing forms, letters, and other documents in a timely manner, maintaining a filing system, entering client data into service data systems and Excel, and assisting the Division with data entry, program reporting, and information gathering.
**Requirements**
The successful candidate will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. Strong organizational and time management skills are also necessary.
**What We Offer**
Aston Carter provides a competitive salary range of $16.50-$16.50 per hour, depending on experience. Benefits include medical, dental & vision coverage, critical illness, accident, and hospital insurance, a 401(k) retirement plan, life insurance, short and long-term disability, health spending account, transportation benefits, and employee assistance program.
**Work Environment**
This is a fully onsite position in Louisville, KY. Work is typically performed while sitting at a desk or table in a climate-controlled environment with intermittent standing, stooping, and walking. Lifting light objects (less than 25 pounds) is a job requirement. Operating a vehicle is also a requirement of the job.
-
Desktop and Help Desk Technician
3 days ago
Louisville, Kentucky, United States Desktop & Depot Support Full timeJoin us at Desktop & Depot Support in Louisville, Kentucky, where we are looking for a skilled Desktop and Help Desk Technician to join our growing team. In this role, you will have the opportunity to work with PC hardware and software to provide excellent support to our clients.The estimated salary for this position is $60,000 - $70,000 per year, depending...
-
Help Desk Associate
7 days ago
Louisville, Kentucky, United States Paul Davis Restoration & Remodeling of Louisville KY Full timeJob OverviewPurpose of the Job:We are seeking a highly skilled and customer-focused Help Desk Associate to join our team at Paul Davis Restoration & Remodeling in Louisville, KY. As a key member of our administrative staff, you will be responsible for providing exceptional service to our customers, answering phone calls, responding to emails, and assisting...
-
Help Desk Technician
3 days ago
Louisville, Kentucky, United States Desktop & Depot Support Full timeJob SummaryWe are seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in Louisville, Kentucky.This role involves providing workstation software break-fix support, IMAC – PC Install, Moves, Adds and Changes, Image Loads, Asset Recovery, Asset tagging, Printer Support, Client Center (Tech Bar)...
-
Heaven Hill Help Desk Director
4 days ago
Louisville, Kentucky, United States Heaven Hill Brands Full timeJob OverviewWe are seeking a seasoned IT Service Desk Manager to join our team at Heaven Hill Brands in Louisville, KY.This role will oversee the management of the Heaven Hill Service Desk and end-to-end management of all customer service requests and incidents.The estimated salary for this position is $90,000 - $120,000 per year, depending on experience.Key...
-
Medical Front Desk Representative
2 weeks ago
Louisville, Kentucky, United States Coal Creek Physical Therapy Full timeCoal Creek Physical Therapy is a thriving medical practice seeking an exceptional Patient Services Representative to support our front desk team. This role offers the opportunity to provide quality customer service, perform administrative tasks, and participate in direct patient care.The ideal candidate will have excellent communication skills, be...
-
Front Desk Support Staff
2 weeks ago
Louisville, Kentucky, United States Coal Creek Physical Therapy Full timeJob Title: Front Desk Support StaffAbout the Role:We are seeking a highly organized and detail-oriented individual to fill a Front Desk Support Staff position at Coal Creek Physical Therapy. As a key member of our support staff, you will be responsible for providing exceptional customer service to patients, scheduling appointments, and performing various...
-
Front Desk Associate
5 days ago
Louisville, Kentucky, United States Hampton Suites Louisville East Oxmoor Full timeAbout the Job:The Hampton Suites Louisville East Oxmoor is seeking a seasoned professional to join our Front Desk team as a Guest Service Representative. In this role, you will be responsible for delivering exceptional guest experiences, handling all aspects of front desk operations, and ensuring seamless communication with other departments.Compensation:...
-
Front Desk Representative
3 days ago
Louisville, Kentucky, United States AJS Hotels Full timeJob OverviewThe Front Desk Agent role at AJS Hotels is a dynamic position that requires excellent customer service skills and attention to detail. As a key member of our team, you will be responsible for ensuring a seamless guest experience from check-in to check-out.We are seeking a highly organized and efficient individual who can work effectively in a...
-
Front Desk Support Specialist
2 weeks ago
Louisville, Kentucky, United States RemX Full timeRole SummaryWe are seeking an experienced Front Desk Support Specialist to join our team at RemX's Knoxville Dermatology specialty practice. The successful candidate will have a proven track record of delivering exceptional patient experiences and working effectively in a fast-paced medical office setting.Compensation and Benefits$15 per hourAbout the JobThe...
-
Front Desk Associate
1 week ago
Louisville, Kentucky, United States SF BRAND CO LLC Full timeJob DescriptionThe Front Desk Staff role is an integral part of the MPower6 team, responsible for providing top-notch customer service and support to our members.This is a fantastic opportunity for someone who enjoys working with people, has excellent communication skills, and is eager to learn and grow in the fitness industry.Key Responsibilities...
-
Front Desk Representative
2 weeks ago
Louisville, Kentucky, United States White Lodging Full timeCompany OverviewWe at White Lodging believe that the hospitality industry is all about making a lasting impression on our guests. As a Front Desk Agent, you will play a crucial role in exceeding their expectations and creating unforgettable memories.Job DescriptionYou will be responsible for providing top-notch service to our guests, ensuring seamless...
-
Customer Service Representative
3 days ago
Louisville, Kentucky, United States Stretch Zone - 1045 Full timeWe are seeking a friendly and approachable Front Desk Representative to provide exceptional customer service at our main entrance. This role involves undertaking all receptionist and clerical duties, making you the face of our company for all visitors.About the JobThis is an exciting opportunity for a customer-oriented individual with excellent communication...
-
Front Desk Representative/ Night Auditor
4 weeks ago
Louisville, Kentucky, United States Hampton Inn and Suites Louisville NorthEast Full timeCompany OverviewBryantCorp is a respected family-owned real estate development and property management company that improves communities through commercial and hospitality spaces.Salary InformationThe estimated annual salary for this position is $45,000-$55,000 based on industry standards and the location.Job DescriptionAs a Front Desk Representative, you...
-
Help Desk Professional
7 days ago
Louisville, Kentucky, United States PATTERSON TECHNOLOGY CENTER Full timeAbout the PositionWe are seeking a highly skilled Customer Service Specialist to join our team at Patterson Technology Center. As a Customer Service Specialist, you will be responsible for providing exceptional customer service and technical support to our customers via phone, email, and chat sessions.Your primary focus will be on troubleshooting and...
-
Patient Services Support
2 weeks ago
Louisville, Kentucky, United States Coal Creek Physical Therapy Full timeAs a Patient Services Representative at Coal Creek Physical Therapy, you will play a vital role in delivering exceptional patient care and supporting the front desk support staff team. This role requires excellent communication and customer service skills, as well as the ability to work effectively in a fast-paced environment.Your responsibilities will...
-
Service Desk Operations Manager
2 weeks ago
Louisville, Kentucky, United States Heaven Hill Brands Full timeAbout the RoleWe are looking for an experienced IT Service Desk Manager to lead our team at Heaven Hill Brands in Louisville, KY.This role will be responsible for managing the Heaven Hill Service Desk and end-to-end management of all customer service requests and incidents.The estimated salary for this position is $85,000 - $115,000 per year, depending on...
-
Front Desk Coordinator
1 week ago
Louisville, Kentucky, United States ASSOC IN PLASTIC SURGERY Full timeFront Desk Coordinator Job DescriptionWe are seeking a highly skilled Front Desk Coordinator to join our team at ASSOC IN PLASTIC SURGERY.This full-time opportunity requires a customer-focused and detail-oriented individual who can provide exceptional patient care and administrative support to our medical staff.Estimated Salary: $55,000 - $70,000 per...
-
Sales and Customer Support Representative
2 days ago
Louisville, Kentucky, United States Feeders Pet Supply Full time**Key Responsibilities**As a Sales and Customer Support Representative, you will:Interact with customers, answer questions, and provide solutions to their needs.Demonstrate good merchandising skills to keep the store neat and presentable.Help with retail store resets, building end caps, putting out stock from trucks, and rotating perishable goods.You will...
-
IT Service Desk Director
3 days ago
Louisville, Kentucky, United States Churchill Downs Incorporated Full timeJob OverviewWe are seeking an experienced IT Service Desk Manager to lead our team in delivering exceptional support to our end-users. As a key member of our technology organization, you will be responsible for overseeing the daily operations of our Service Desk, ensuring that all requests, incidents, and problems are resolved efficiently and effectively.The...
-
Service Desk Associate
2 weeks ago
Louisville, Kentucky, United States Hertz Full timeJob Description: Service Desk AssociateWe are looking for a skilled and enthusiastic Service Desk Associate to join our team.About the Role:This is an exciting opportunity for someone who is passionate about providing excellent customer service and has strong technical skills.Key Responsibilities:Manage and respond to customer inquiries and requests via...