Revenue Operations Specialist
2 months ago
At SeaWorld Parks & Entertainment, we create unforgettable experiences filled with excitement and joy. As a vital contributor to our organization, you will help foster happiness and create lasting memories for our guests from around the globe. If you are reliable, motivated, and committed to providing outstanding service, this could be the ideal workplace for you.
The Revenue Operations Specialist plays a crucial role in representing our brand by showcasing a positive demeanor, maintaining high energy levels, and ensuring quality in every aspect of the job.
Key Responsibilities:
The Revenue Operations Specialist is tasked with executing daily, weekly, and monthly financial transaction responsibilities, which include, but are not limited to: inputting revenue transactions, organizing files, and generating Over/Short reconciliation reports. This position is accountable for managing funds received from guests and team members while accurately recording all monetary exchanges. Additional responsibilities include:
- Assisting with the issuance and balancing of entitlement products
- Preparing daily deposits, including various debit and credit transactions
- Collecting daily paperwork and receivables from various locations
- Identifying, resolving, and reporting discrepancies
- Managing reverse ATMs and troubleshooting related issues
- Supporting back-office ticket printing tasks
- Delivering exceptional customer service by addressing the needs and expectations of both internal and external customers
- Contributing to special projects within the Finance department, such as inventory recounting and verification
- Occasionally assisting other departments and areas as needed
- Performing cleaning duties, including the use of cleaning agents
- Executing other assigned tasks as required
Qualifications for Success:
- Must be at least 18 years old
- High school diploma or GED required; pursuit of a college degree preferred
- 1-2 years of relevant experience and/or training preferred
- Proficient in Microsoft Word and Excel
- Strong foundational math skills, including whole numbers, fractions, and decimals
- Excellent organizational and communication skills, both written and verbal
- Able to compose effective business correspondence
- Capable of presenting information clearly in one-on-one and small group settings
- Able to manage multiple tasks in a fast-paced environment
- Effective time management and prioritization skills
- Availability to work weekends and holidays
- Ability to work shifts starting at 7:00 am
- Physically capable of using hands and fingers, reaching, handling, feeling, stooping, or kneeling
- Ability to regularly lift/move up to 10 pounds; frequently lift/move up to 25 pounds; occasionally lift/move up to 50 pounds
- Capable of standing, sitting, or kneeling for extended periods
- Skilled in positively interacting with guests and colleagues of diverse backgrounds and abilities
- Able to work indoors and outdoors in varying weather conditions
Benefits of the Position: As a member of our team, you will enjoy a dynamic work environment with supportive colleagues, as well as:
- Complimentary park admission
- Discounts on park admission tickets and passes for friends and family
- Employee discounts on food, merchandise, and more
- Scholarship opportunities
- Exclusive employee events and giveaways
Equal Employment Opportunity:
SeaWorld Parks & Entertainment is an equal opportunity employer. All applicants will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, pregnancy, gender identity or expression, disability, or veteran status.
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