Revenue Operations Specialist
2 months ago
At SeaWorld Parks & Entertainment, we are dedicated to creating unforgettable experiences filled with excitement and joy. As a vital member of our organization, you will contribute significantly to the happiness of guests from around the globe. If you are reliable, enthusiastic, and committed to providing outstanding service, this role is designed for you.
The Revenue Transactions Coordinator plays a crucial role in embodying the values of SeaWorld Parks & Entertainment by maintaining a positive demeanor, high energy levels, and a strong commitment to excellence in all job functions.
Key Responsibilities:
The Revenue Transactions Coordinator is tasked with executing all daily, weekly, and monthly revenue transaction responsibilities, which include, but are not limited to:
- Inputting revenue transactions and maintaining accurate filing systems
- Generating and reviewing Over/Short reconciliation reports
- Receiving funds from guests and team members while accurately recording monetary transactions
- Assisting with the issuance and balancing of entitlement products
- Preparing daily deposits, including various debit and credit transactions
- Collecting daily paperwork and receivables from various locations
- Identifying, resolving, and reporting discrepancies
- Managing green tagging for reverse ATMs and troubleshooting related issues
- Supporting back-office ticket printing tasks
- Delivering exceptional customer service by addressing the needs and expectations of both internal and external customers
- Contributing to special projects within the Finance department, such as inventory recounting and verification
- Occasionally assisting other departments and areas as required
- Performing cleaning duties, including the use of cleaning agents
- Executing other assigned tasks as necessary
Qualifications for Success:
- Must be at least 18 years of age
- High school diploma or GED required; pursuit of a college degree preferred
- 1-2 years of relevant experience and/or training preferred
- Proficient in Microsoft Word and Excel
- Strong mathematical skills with whole numbers, fractions, and decimals
- Excellent organizational and communication skills, both written and verbal
- Able to compose effective business correspondence
- Capable of presenting information effectively in one-on-one and small group settings
- Able to manage multiple tasks in a fast-paced environment
- Effective time management and prioritization skills
- Availability to work weekends and holidays
- Willingness to work shifts starting at 7:00 am
- Physical ability to use hands and fingers, reach, handle, feel, stoop, or kneel
- Ability to regularly lift/move up to 10 pounds; frequently lift/move up to 25 pounds; occasionally lift/move up to 50 pounds
- Capability to stand, sit, or kneel for extended periods
- Positive interaction skills with guests and co-workers of diverse backgrounds and abilities
- Comfortable working indoors and outdoors in varying weather conditions
Benefits of the Position: As a member of our team, you will enjoy a vibrant, fast-paced work environment alongside great colleagues, as well as:
- Complimentary park admission
- Discounts on park admission tickets and passes for friends and family
- Discounts on food, merchandise, and more within the park
- Scholarship opportunities
- Exclusive employee events and giveaways
Equal Employment Opportunity:
SeaWorld Parks & Entertainment is an equal opportunity employer. All applicants will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, pregnancy, gender identity or expression, disability, or veteran status.
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