Health Information Specialist I

5 days ago

San Antonio Texas, United States Datavant Full time
About the Role

We are seeking a highly detail-oriented and organized Health Information Specialist I to join our team at Datavant. As a key member of our data protection and compliance team, you will be responsible for processing medical record requests, ensuring accuracy and confidentiality, and providing exceptional customer service.

Key Responsibilities
  • Receive and process requests for patient health information in accordance with company and facility policies and procedures.
  • Maintain confidentiality and security with all privileged information.
  • Maintain working knowledge of company and facility software.
  • Adhere to the company's and customer facilities Code of Conduct and policies.
  • Inform manager of work, site difficulties, and/or fluctuating volumes.
  • Assist with additional work duties or responsibilities as evident or required.
  • Consistent application of medical privacy regulations to guard against unauthorized disclosure.
  • Responsible for managing patient health records.
  • Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Requirements
  • High School Diploma or GED.
  • Ability to commute between locations as needed.
  • Able to work overtime during peak seasons when required.
  • Basic computer proficiency.
  • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
  • Professional verbal and written communication skills in the English language.
  • Detail and quality oriented as it relates to accurate and compliant information for medical records.
  • Strong data entry skills.
  • Must be able to work with minimum supervision responding to changing priorities and role needs.
  • Ability to organize and manage multiple tasks.
  • Able to respond to requests in a fast-paced environment.
Preferred Qualifications
  • Experience in a healthcare environment.
  • Previous production/metric-based work experience.
  • In-person customer service experience.
  • Ability to build relationships with on-site clients and customers.
  • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

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