District Operations Manager

7 days ago


Bethesda, Maryland, United States The UPS Store MCO Full time

Job Summary:

The UPS Store MCO is seeking a highly skilled and experienced District Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our franchise locations, driving sales growth, and delivering exceptional customer service.

Key Responsibilities:

  • Store Operations: Oversee the day-to-day operations of our stores, ensuring that all aspects of store management are running efficiently and effectively.
  • Employee Development: Coach and develop our team members to ensure they have the skills and knowledge needed to succeed in their roles.
  • Sales Growth: Analyze sales trends and develop strategies to drive sales growth and increase revenue.
  • Customer Service: Ensure that our customers receive exceptional service and that any issues are resolved promptly and professionally.
  • Training and Development: Provide training and development opportunities for our team members to help them grow and develop in their roles.

Requirements:

  • Leadership Experience: Proven leadership experience in a retail or operations environment.
  • Operations Management: Experience in managing the day-to-day operations of a retail or operations environment.
  • Sales and Marketing: Experience in driving sales growth and developing marketing strategies.
  • Customer Service: Proven ability to deliver exceptional customer service.
  • Training and Development: Experience in providing training and development opportunities for team members.

Preferred Qualifications:

  • Notary Commission: Possession of a notary commission.
  • Print Services Training: Experience in print services, including printing and binding.
  • Certified Operator Training: Completion of certified operator training program.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for advancement and career growth.
  • Training and Development: Ongoing training and development opportunities.


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