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BOH Operations Manager

2 months ago


El Segundo, California, United States Tocaya Modern Mexican Full time

About the Role:

We are seeking a highly motivated and experienced BOH Operations Manager to join our team at Tocaya Modern Mexican. As a key member of our management team, you will be responsible for ensuring the smooth operation of our kitchen and back-of-house areas.

Key Responsibilities:

  • Leadership and Team Management:
    • Assist the Executive Chef and General Manager in maintaining a positive environment and setting a positive tone and flow for the shift.
    • Oversee opening and closing procedures, including setup and break down, and ensure that all team members are aware of their responsibilities.
    • Lead pre-shift meetings to inform the team of any menu changes or special events and to motivate them before a shift.
    • Establish effective and positive communication with all team members.
  • Store Operations:
    • Maintain a clean, organized, and stocked environment, including the kitchen, dining area, and storage areas.
    • Perform successful opening and closing procedures, including setup, break down, and prep and distribution of all catering orders.
    • Assist the General Manager in ensuring that the store maintains customer service standards and team members adhere to meal and break policies.
    • Ensure all cash handling procedures are upheld and that the store is secure at all times.
    • Assign duties to staff during shifts and consistently set an example for all team members by adhering to and enforcing policies.
    • Effectively implement new menu rollouts and educate team members on said rollouts.
    • Promote and enforce safe work practices, maintaining safety standards and procedures in the restaurant and filing appropriate reports for any incidents that occur.
    • Report potential safety hazards and operational inconsistencies.
  • Product and Quality Control:
    • Taste products during the shift for quality control and ensure that all team members have the most up-to-date menu and SOP knowledge.
    • Follow and enforce all company recipes, procedures, and processes.
  • Qualifications and Requirements:
    • Basic computer skills required.
    • Capable of working overtime, weekends, evenings, and special events as needed.
    • Must be well organized, capable of multitasking, and extremely detail-oriented.
    • Must have excellent verbal and written communication skills.
    • Knowledge of the industry and relevant health and safety regulations.
    • Current manager food handler card required.
    • Has leadership skills and the ability to make decisions quickly and under pressure.

Physical Demands:

  • Must be able to lift up to 50 pounds and frequently lift and bend from the waist.
  • Must be able to stand for long periods.
  • This position requires frequent use of hands and arms in repetitive motions.
  • Must be able to adjust vision to both day and night lighting and be able to focus on both distant and close ranges.
  • Regularly required to handle hot food and alcoholic beverages.

Hourly Rate: $19.25 + Tips