Restaurant Operations Manager

5 days ago


El Segundo, California, United States HMSHost Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at HMSHost. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurants, providing exceptional customer service, and leading a team of dedicated associates.

Key Responsibilities
  • Assist the General Manager in managing the day-to-day activities of the restaurant, including supervising associates, managing inventory, and maintaining high operational standards.
  • Ensure compliance with all company policies and procedures, including adult beverage policies and cash handling procedures.
  • Participate in the interview process, provide input on hiring and promotions, and recommend terminations as needed.
  • Assign work tasks and activities, prepare schedules, and ensure that all shifts are covered.
  • Actively ensure that all associates take mandated rest breaks and meal periods.
  • Monitor compliance with wellness and safety procedures and guidelines, and report any safety concerns to the General Manager.
  • Understand and perform all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety.
  • Place orders for individual units, receive goods, and process invoices.
Requirements
  • Ability to work shifts during various operating days and hours each week, including opening, busy dayparts, and closing shifts.
  • Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards.
Reporting Relationship and Other Important Information
  • The Restaurant Operations Manager position falls under the Fair Labor Standards Act as a Non-Exempt position.
  • The position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II within the assigned location.
  • The position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week.
Minimum Qualifications, Knowledge, Skills, and Work Environment
  • Requires a minimum of 4 years of food and beverage, cash handling, and customer service experience.
  • Requires a minimum of 2 years of supervisory or lead experience in a Casual Dine restaurant or production kitchen.
  • Requires the ability to speak, read, and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.


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