Customer Service Manager

6 days ago


Arlington, Virginia, United States PetSmart, Inc. Full time
PetSmart, Inc. Store Supervisor - Customer Service

As a Store Supervisor - Customer Service at PetSmart, Inc., you will be responsible for delivering exceptional customer experiences across various channels, including in-store, online, and over the phone. Your key objectives will include maintaining store standards, fostering a culture of empowerment, and promoting a culture of belonging within the workplace.

Key Responsibilities:

Conduct customer interactions with empathy and professionalism
Ensure compliance with company policies and codes of ethics
Lead by example, promoting a positive and inclusive work environment

By joining our team, you will have the opportunity to make a meaningful impact on the lives of our customers and colleagues alike. If you are passionate about delivering exceptional customer service and leading a high-performing team, we encourage you to apply for this exciting opportunity.

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