Strategic Account Services Customer Success Manager
3 weeks ago
We are seeking a highly skilled Senior Customer Success Manager to join our Strategic Account Services team at Amazon. As a key member of our team, you will be responsible for driving business growth for our most influential Sellers on the Amazon Store.
Key Responsibilities:
- Develop and execute strategic joint business plans with Sellers to drive growth and improve end-customer experience.
- Analyze data and trends to identify opportunities for growth and develop solutions to maximize potential for assigned Sellers.
- Act as a strategic and influential partner for Sellers, providing customized insights and recommendations to drive business growth.
- Lead business strategy development and design long-term account plans, collaborating with cross-functional teams and Sellers to drive customer success.
- Implement and track metrics to measure success and quality of Seller portfolios.
About the Team
Our Strategic Account Services team is dedicated to providing a suite of services designed to help Sellers grow on the Amazon Store. We empower Sellers to accelerate growth through our tools, models, and insights delivered by Customer Success Managers like you.
What We Offer
- A dynamic and fast-paced work environment with opportunities for growth and development.
- A competitive salary and benefits package.
- The chance to work with a talented team of professionals who are passionate about driving business growth and customer success.
Requirements
- 4+ years of professional experience in Buying, Merchandising, Planning, or relevant experience in Customer Success, Account Management, Management Consulting, or negotiating, nurturing, and growing customer relationships.
- Bachelor's degree or equivalent.
- Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products.
- Proven track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through.
- Ability to digest and manipulate large data sets and use data analysis, reporting, and forecasting to guide business decisions.
Preferred Qualifications
- Experience in E-Commerce, Corporate Retail, Consulting, and/or B2B.
- Communication and presentation skills.
- Effective territory/account management.
- Strategy development with multi-phase execution and delivery.
-
Customer Success Manager
4 weeks ago
Arlington, Virginia, United States PeopleGrove Full timeCustomer Success ManagerAt PeopleGrove, we're seeking a Customer Success Manager to join our team. As a strategic advisor to our customers, you'll showcase the value of our solutions and help drive institutional impact and outcomes.Forecast and manage revenue for assigned accounts, ensuring timely completion of customer renewals.Build strong relationships...
-
Senior Customer Success Manager
4 weeks ago
Arlington, Virginia, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our Strategic Account Services team at Amazon. As a key member of our team, you will be responsible for driving business growth for our top-selling partners by delivering exceptional customer service and strategic insights.Key Responsibilities:Develop and execute strategic...
-
Customer Success Account Manager
3 weeks ago
Arlington, Virginia, United States Microsoft Full timeCustomer Success Account ManagerWe are seeking a highly skilled Customer Success Account Manager to join our team at Microsoft. As a key member of our organization, you will be responsible for driving customer success through the management of program deliveries and customer relationships.Key Responsibilities:Fulfill Support contract obligations by driving...
-
Senior Customer Success Manager
3 weeks ago
Arlington, Virginia, United States Amazon Full timeJob Description:The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to drive business growth for top Vendors on the Amazon Store. This role involves delivering an optimal level of service through strategic insights and high operational standards.Key Responsibilities: Identify and improve business input metrics that drive...
-
Customer Success Strategist
3 weeks ago
Arlington, Virginia, United States PeopleGrove Full timeCustomer Success Manager Job DescriptionA Customer Success Manager at PeopleGrove is a strategic advisor to our customers, showcasing the value of our solutions and how they help drive institutional impact and outcomes. This role champions solution adoption, customer growth and expansion, and ensures that each assigned customer has the resources and support...
-
Strategic Account Lead
4 weeks ago
Arlington, Virginia, United States Toffler Associates Full timeJob SummaryWe are seeking a seasoned Strategic Account Lead to join our team at Toffler Associates. As a key member of our advisory team, you will be responsible for leading complex and strategic multimillion-dollar capture efforts related to DOD account growth. Your expertise in strategy and management consulting services, developing and expanding account...
-
Strategic Account Lead
4 weeks ago
Arlington, Virginia, United States Toffler Associates Full timeJob Title: Strategic Account LeadAbout the Role:We are seeking a highly experienced Strategic Account Lead to join our team at Toffler Associates. As a key member of our consulting team, you will be responsible for leading complex and strategic multimillion-dollar capture efforts related to account growth. You will build client and industry relationships and...
-
Strategic Account Lead
3 weeks ago
Arlington, Virginia, United States Toffler Associates Full timeAbout the RoleWe are seeking a seasoned Consulting Account Lead to join our team at Toffler Associates. As a key member of our organization, you will be responsible for leading complex and strategic multimillion-dollar capture efforts related to DOD account growth.Key ResponsibilitiesDevelop and execute account plans to achieve revenue and profitability...
-
Strategic Account Manager
3 weeks ago
Arlington, Virginia, United States Gartner Full timeAccount Executive Role OverviewGartner, a leading research and advisory company, seeks a skilled Account Executive to join its team. As a key member of our sales organization, you will be responsible for driving growth and revenue expansion through strategic client relationships.Key Responsibilities:Develop and implement effective sales strategies to drive...
-
Strategic Account Representative
4 weeks ago
Arlington, Virginia, United States Amazon Full timeAbout the RoleWe are seeking an experienced Strategic Account Representative to join our team at Amazon. As a key member of our sales team, you will be responsible for driving revenue growth and delivering business outcomes for our largest and most complex customers.Key ResponsibilitiesAchieve sales targets and quota while demonstrating Amazon Leadership...
-
Strategic Account Development Lead
3 weeks ago
Arlington, Virginia, United States Arlington Employment Center Full timeAbout the RoleArlington Employment Center is seeking a seasoned Consulting Account Lead to join our team. As a key member of our consulting services team, you will be responsible for leading complex and strategic multimillion-dollar capture efforts related to DOD account growth.Your Key ResponsibilitiesBuilding client and industry relationships and leading...
-
Strategic Account Development Lead
3 weeks ago
Arlington, Virginia, United States Toffler Associates Full timeAbout the Role:We are seeking a seasoned Consulting Account Lead to join our team at Toffler Associates. As a key member of our advisory firm, you will be responsible for leading complex and strategic multimillion-dollar capture efforts related to account growth.Your Key Responsibilities:Building client and industry relationships and leading go-to-market...
-
Strategic Investment Group Finance Director
4 weeks ago
Arlington, Virginia, United States Strategic Investment Group Full timeJob DescriptionStrategic Investment Group, a pioneer in dedicated Outsourced CIO (OCIO) solutions, seeks a highly skilled Finance Director to join its team. The Finance Director will play a pivotal role in the company's financial management and strategic planning, overseeing and driving the company's financial planning, analysis, and controllership...
-
Strategic Account Manager for ISV Partners
4 weeks ago
Arlington, Virginia, United States Amazon Full timeAbout the RoleWe are seeking an experienced Sr. Account Manager to join our team and drive business growth for AWS and our ISV partners. As a key member of our sales team, you will be responsible for building and maintaining broad relationships with C-level executives, engineering, IT/operations, partner org, and sales teams.Your primary focus will be on...
-
Strategic Management Consultant
4 weeks ago
Arlington, Virginia, United States https:jobboard.arlingtonva.ussitemap Full timeAbout the RoleWe are seeking a seasoned Consulting Account Lead to join our team. As a key member of our strategic advisory firm, you will be responsible for leading complex and strategic multimillion-dollar capture efforts related to DOD account growth.Your Key ResponsibilitiesBuilding and growing relationships with key executives, senior leaders, and other...
-
Strategic Investment Group Finance Director
4 weeks ago
Arlington, Virginia, United States Strategic Investment Group Full timeJob DescriptionStrategic Investment Group, a pioneer in dedicated Outsourced CIO (OCIO) solutions since 1987, offers a comprehensive service platform for managing customized portfolios for institutional and private investors. Our proprietary process combines active portfolio management, rigorous risk management, and open architecture manager selection.We...
-
Strategic Account Lead
4 weeks ago
Arlington, Virginia, United States Toffler Associates Full timeUnlock Your Potential as a Strategic Account LeadAre you a seasoned management consultant looking to take your career to the next level? Do you have a proven track record of leading high-performing teams and driving business growth? We're seeking a Strategic Account Lead to join our team at Toffler Associates, a future-focused strategic advisory firm that...
-
Strategic Account Executive
4 weeks ago
Arlington, Virginia, United States Lovelytics Full timeJob SummaryWe are seeking a highly skilled Strategic Account Executive to join our Enterprise Sales team at Lovelytics. As a key member of our team, you will be responsible for driving business growth within our various industry sectors, leveraging our diverse service offerings in Data and AI, BI & Analytics, Cloud & Infrastructure, Advisory, and Enablement....
-
Strategic Management Consultant
4 weeks ago
Arlington, Virginia, United States Toffler Associates Full timeJob Title: Consulting Account LeadWe are seeking a seasoned Consulting Account Lead to join our team at Toffler Associates, Inc. As a trusted advisor to our clients, you will be responsible for leading complex and strategic multimillion-dollar capture efforts related to DOD account growth.Key Responsibilities:Lead full lifecycle proposal development,...
-
Strategic Analysis Professional
3 weeks ago
Arlington, Virginia, United States Strategic Analysis Full timeJob SummaryWe are seeking a highly skilled Strategic Analysis Professional to join our team at Strategic Analysis. As a key member of our organization, you will provide programmatic and analytical support to the Defense Science Board Secretariat and Board Members.Key ResponsibilitiesOversee analytical and administrative support to the DSB Summer Study and...