Customer Service Representative
4 weeks ago
Customer Service Representative
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.
Key Responsibilities:
- Provide product and service information to customers
- Manage incoming calls and respond to customer inquiries
- Handle customer complaints and provide solutions and alternatives
- Keep records of customer interactions and process customer accounts
What We Offer:
- Competitive base pay plus bonus
- Paid time off (vacation and personal/sick days)
- Valuable experience and growth potential
Requirements:
- Must be willing to obtain Property and Casualty insurance license
- Strong phone contact handling skills and active listening
- Comfortable with making outbound calls
- Genuinely excited to help customers
- Patient, empathetic, and passionately communicative
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