Front Desk Hospitality Representative
1 week ago
As a Front Desk Hospitality Agent at Marriott, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience. Your attention to detail and ability to multitask will be essential in processing guest requests, resolving issues, and maintaining a high level of customer satisfaction.
Key Responsibilities
- Organize and confirm guest check-ins and check-outs, room reservations, and requests
- Secure payment and verify billing
- Activate and file room keys
- Process guest requests and relay messages
- Print contingency lists and maintain accurate records
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks
- Basic math skills and accuracy with handling cash and credit transactions
- Knowledge of hotel operations and policies
What We Offer
- A competitive hourly rate of $27.11
- A comprehensive benefits package, including medical, dental, and vision insurance
- Opportunities for career growth and professional development
Marriott International is an Equal Opportunity Employer
We are committed to creating a diverse and inclusive work environment that reflects the communities we serve. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional guest experiences.
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