Certified Optical Specialist

2 weeks ago

Spokane, Washington, United States Stanton Optical Full time

Reports to:
Brand (Store) Manager

Location:
Store Location


Are you dedicated to enhancing the vision of others? Do you aspire to play a pivotal role in simplifying the eye care journey for everyone? At Stanton Optical, our Licensed Opticians are entrusted with delivering an exceptional customer experience by educating patients and guiding them through the dispensing process.

Our Licensed Opticians genuinely care about the needs of customers, possess the ability to address any challenges that may arise, and are eager to assist in the sales process.

They achieve this while aligning patient requirements with our array of services and products.

About us:
Stanton Optical stands as one of the nation's rapidly expanding, full-service retail optical centers. We are committed to providing outstanding customer service and quality eyewear at competitive prices to our patients and clients. As a prominent optical retailer, we offer some of the most sought-after optical brands in the nation.

Our team members embody and support the Vision, Mission, and Values of our parent company, Now Optics.

These include:

Vision:
Transforming the eye care experience for all individuals.

Mission:
Simplifying eye care.

Values:
iCARE

Integrity:

We view integrity as establishing a foundation of trust with our customers, employees, and stakeholders through honest communication, consistency, and fulfilling our commitments.


Collaboration:

We see collaboration as harnessing the talents of a diverse group, fostering proactive communication, and being receptive to new ideas.


Accountability:

We regard accountability as taking initiative, delivering our best in all endeavors, accepting responsibility for our actions, and owning results.


Respect:
We prioritize human relationships, being present, and connecting with transparency and empathy.

Empowerment:

We define empowerment as making purpose-driven decisions that support the company vision, appreciating others, and caring for the individuals we serve.

Why consider being part of our dynamic team?

We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe that quality eye care should be accessible, straightforward, and affordable for everyone. Stanton Optical consistently ranks among the top optical retailers in the nation.
We provide a flexible, dynamic work environment that encourages innovation and creativity. We invite you to proactively share your valuable ideas to enhance our business.

Eligible employees benefit from comprehensive offerings such as medical, dental, and prescription drug coverage, company-paid life and short-term disability insurance, and complimentary eyeglasses.

Additional benefits include identity theft protection, pet insurance, and more.
Paid time off that increases with tenure
Opportunities for professional development and advancement
Employee recognition initiatives
Employee Assistance Program (EAP)
Employees receive 2 complimentary eyeglasses (no dollar limit) annually, along with Friends and Family discounts on our products.
We offer competitive variable compensation opportunities and commissions on sales.
Collaborate with an exceptional team.

Responsibilities

Welcome all patients and customers as they enter the store, identifying their needs to ensure a seamless and memorable experience.
Provide recommendations on available products and services.
Achieve sales targets set by the management team while adhering to company and local policies and procedures.
Assist patients and customers in selecting products and services that align with their budget and eye care requirements.

Identify and resolve issues related to prescriptions to address customer complaints, alleviate concerns, and provide effective solutions.

Measure, fit, and adjust lenses and frames for clients according to written optical prescriptions or specifications, determining lens specifications, and making minor repairs or adjustments to eyewear as needed.

Maintain brand standards by performing basic housekeeping duties when necessary.
Other responsibilities as assigned and required.

Qualifications

Experience in delivering exceptional customer service as a Licensed Optician.
Ability to multitask, prioritize, and adapt to changing business needs in a team-oriented environment.
Effective communication skills with a diverse group of individuals.

Are you the ideal candidate?

Do you share our vision of transforming eye care for all individuals and simplifying the eye care process?
Do you possess a valid ABO and NCLE and/or license in the applicable State?
Is a high school diploma or equivalent required?
Are you passionate about providing outstanding customer/patient care and eager to share that enthusiasm with others?
Do you have a strong interest in learning, embracing, and fostering innovation within your team?
Are you committed to promoting high work standards while empowering others to adopt an entrepreneurial mindset within our company?
Do you have flexibility in your schedule? Work hours will be determined based on business needs.
Are you proficient in MS Word, Google Docs, etc.?

Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

All employment decisions at our company are based on business needs, job requirements, and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability, or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations, or ordinances.


If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, please reach out with your request.

This email address is not for general employment inquiries or correspondence.

We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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