Banking Contact Center Specialist

2 days ago


Pittsburgh, Pennsylvania, United States LogiX-Guru Full time
About the Role

In this role, you will be responsible for handling high-volume inbound calls related to customer service requests and general banking inquiries.

Responsibilities:

  • Respond to customer calls in a timely and professional manner.
  • Provide product and service information to customers.
  • Resolve customer complaints and issues in a fair and efficient manner.
  • Promote bank products and services to customers.

Qualifications:

  • 3+ years of experience in a call center or banking environment.
  • Excellent communication and customer service skills.
  • Able to work in a fast-paced environment and multitask effectively.

Salary Range: $45,000-$55,000 per year, depending on experience.

This is an exciting opportunity to join a dynamic team and contribute to the success of our clients. If you have a strong background in customer service and a passion for delivering exceptional results, we encourage you to apply.



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