Customer Service Manager

5 days ago


Pittsburgh, Pennsylvania, United States Rite Aid Full time
Lead Service Associate

Contribute to our mission of improving Health and Wellness in the community.

Becoming a Rite Aid Lead Service Associate is an opportunity to excel in a dynamic retail environment.

About the Role

As a Lead Service Associate, you will supervise Store Associates and assist with daily store operations. Your purpose is to provide direction where needed and serve as an example of exceptional customer service.

Key Responsibilities:
  • Supervise and support Store Associates with daily operational tasks.
  • Assist customers with their shopping needs and transactions.
  • Tend to merchandising tasks via plan-o-gram.
  • Perform proper receiving and stocking procedures.
  • Count and reconcile cash register drawers.
  • Prepare deposits and order change from the bank.
  • Maintain a safe, clean, and pleasing environment for customers and associates.
  • Design a monthly schedule and assign work to foster an efficient and effective workflow.
Requirements

We are seeking individuals with:

  • A high school diploma or general education degree (GED).
  • At least one year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What We Offer

Rite Aid provides competitive health plans, generous paid time off, 401K matching, and career growth opportunities. Our goal is to create an environment that inspires and motivates employees to reach their full potential.

Compensation

The estimated annual salary for this position is $45,000 - $60,000, depending on location and experience.



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