Life Insurance Customer Service Specialist
4 weeks ago
The Customer Service Representative at Envision Insurance Group is responsible for delivering exceptional customer experiences by handling inquiries and concerns with speed and professionalism. This role involves daily interaction with customers, insurance carriers, and fellow employees, as well as conducting specific service and marketing activities.
Key Responsibilities- Provide service to existing clients, including updating policies, providing quotes, taking payments, and answering questions.
- Answer customer calls and correspondence regarding new or existing insurance policies and service all claims.
- Work with new clients to understand their needs, gather necessary data, research policy options, and present options.
- Prepare quotes, assist with applications, and maintain individual and group plans.
- Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, and selecting the best solution.
- Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken.
- Hold an Illinois Life & Health insurance license and have a minimum of two years Life and Health experience.
- Demonstrate strong knowledge of Life and Health insurance products and usages.
- Demonstrate strong customer focus and excellent phone manner, written and verbal communication skills, and math and reading skills.
- Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations and solve complex problems without direct supervision.
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Insurance Services Coordinator
1 month ago
Peoria, Illinois, United States State Farm Insurance Full timeJob Title: Office RepresentativeAt State Farm Insurance, we're seeking a highly skilled and customer-focused Office Representative to join our team. As an Office Representative, you will play a vital role in providing exceptional customer service, processing insurance policy changes, and collaborating with team members to achieve office goals.Key...
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Customer Service Liaison
3 weeks ago
Peoria, Illinois, United States State Farm Insurance Full timeCustomer Service Role at State Farm InsuranceWe are seeking a skilled Customer Relations Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for assisting customers with their insurance needs, providing exceptional service by answering inquiries, resolving issues, and offering...
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Customer Service Liaison
4 weeks ago
Peoria, Illinois, United States State Farm Insurance Full timeKey Responsibilities: Assist customers with their insurance needs Provide exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions Process policy changes, claims, and payments accurately and efficiently Maintain customer records and update information as necessary Collaborate with team members to ensure...
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Insurance Representative
4 weeks ago
Peoria, Illinois, United States Bankers Life Full timeBankers Life is seeking ambitious individuals to grow our team of Insurance Agents and Financial Representatives. If you have a passion for helping others achieve their financial goals, are a natural networker, and enjoy critical thinking, then consider this opportunity.Our award-winning training equips you with the knowledge, skills, and financial...
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Insurance Career Opportunities
4 weeks ago
Peoria, Illinois, United States Bankers Life Full timeUnlock Your Earning PotentialAt Bankers Life, we're seeking ambitious individuals to grow our team of Insurance Agents and Financial Representatives. If you have a passion for helping others achieve their financial goals, are a natural networker, enjoy critical thinking, and strive to better your career, then consider this opportunity.Our Award-Winning...
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Customer Service Representative
1 week ago
Peoria, Illinois, United States Walmart Full timeJob Summary: As a Member Specialist, you will be responsible for providing exceptional customer service to our members while maintaining a positive and professional attitude. This role involves ensuring the sales floor is well-organized, assisting members with purchases, and promoting Sam's Club products and services.Key Responsibilities:• Provide member...
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Customer Service Liaison
4 weeks ago
East Peoria, Illinois, United States State Farm Insurance Full timeKey Responsibilities: Assist customers with their insurance needs Provide exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions Process policy changes, claims, and payments accurately and efficiently Maintain customer records and update information as necessary Collaborate with team members to ensure...
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Insurance Customer Service Representative
4 weeks ago
Peoria, Illinois, United States Allstate - Seng Sophanavong Agency Full timeJob DescriptionAt Allstate - Seng Sophanavong Agency, we are seeking a highly skilled and motivated Customer Service and Sales Associate to join our team. As a key member of our office, you will be responsible for providing exceptional customer service and sales support to our clients.Responsibilities include processing customer policy change requests,...
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Policy Service Representative Trainee
4 weeks ago
Peoria, Illinois, United States Illinois Mutual Life Insurance Company Full timeJob DescriptionJob SummaryThe Policy Service Representative Trainee provides customer service through phone calls and incoming requests from our policyowners, agents or other customers under direct supervision. This position reports to the Call Center Supervisor.Key ResponsibilitiesManage large amounts of phone calls in a call center environmentAnswer...
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Virtual Insurance Solutions Expert
4 weeks ago
Peoria, Illinois, United States Dyal Agency Full timeJob OverviewThe Dyal Agency is seeking highly motivated and compassionate individuals to join our team as Remote Insurance Solutions Specialists. We're a supportive community of professionals committed to helping clients secure their futures. Our team is dedicated to creating a supportive environment where everyone can achieve success and growth.About the...
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Customer Service Representative
4 weeks ago
Peoria, Illinois, United States Neimann Foods Full timeJob Summary: We are seeking a skilled Cashier and Customer Service Specialist to join our team at Neimann Foods. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Process customer transactions accurately and...
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Customer Service Representative
4 weeks ago
Peoria, Illinois, United States Massage Envy Full timeOverview:We're seeking a skilled Customer Service Representative to join our team at Massage Envy Peoria. As a key member of our staff, you'll be responsible for delivering exceptional customer experiences and promoting our wellness programs.Key Responsibilities:Provide outstanding customer service and support to clientsPromote the value of Total Body Care...
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Customer Service Representative
4 weeks ago
Peoria, Illinois, United States U-Haul Full timeCustomer Service Representative Job DescriptionAt U-Haul, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...
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Database Systems Specialist
4 weeks ago
Peoria, Illinois, United States Illinois Mutual Life Insurance Company Full timeJob DescriptionAt Illinois Mutual Life Insurance Company, we are seeking a highly skilled Database Administrator to join our team. The successful candidate will be responsible for providing technical support for our database environments, organizing our databases, and implementing new technologies to improve our data management capabilities.Key...
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Customer Service Representative
4 weeks ago
Peoria, Illinois, United States Allegiant Air Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our airport team, you will be responsible for providing exceptional service to our customers, ensuring their travel experience is smooth and enjoyable.Key Responsibilities:Provide excellent customer service to...
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Customer Service Representative
4 weeks ago
Peoria, Illinois, United States Allegiant Air Full timeJob SummaryAs a Customer Service Representative at Allegiant Air, you will be responsible for providing exceptional customer service to all passengers, ensuring a smooth and enjoyable travel experience. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities* Provide...
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Insurance Account Specialist
1 month ago
Peoria, Illinois, United States Justin Gemoll - State Farm Agent Full timeInsurance Account Position Overview At Justin Gemoll - State Farm Agent, we're seeking a talented Producer who can turn leads into long-lasting customer relationships. As our Insurance Account Position Team Member, you'll leverage your knowledge of insurance products and industry trends to communicate directly with clients, identify their needs, and market...
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Customer Service Representative
4 weeks ago
Peoria, Illinois, United States PNC Full timeJob DescriptionAt PNC, we're committed to delivering exceptional customer experiences. As a Full-time Teller, you'll play a key role in providing personalized service, processing transactions, and educating customers on new technologies. This position is based in Peoria, AZ at the 75TH & Thunderbird retail banking branch.Key ResponsibilitiesDeliver a unique...
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IT Service Delivery Specialist
4 weeks ago
Peoria, Illinois, United States OSF HealthCare Full timeJob SummaryThe Service Support Specialist plays a vital role in delivering exceptional IT services to employees. This position requires a strong focus on providing high-quality support and ensuring a consistent service excellence experience.Key ResponsibilitiesProvide Tier 1 support to employees for IT-related requestsDeliver premier service by meeting or...
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Sales and Customer Service Representative
4 weeks ago
Peoria, Illinois, United States Massage Envy Full timeAbout UsAt Massage Envy, we're dedicated to helping our clients feel their best. We're a team of passionate professionals who share a commitment to delivering exceptional service and growing our member base.Perks and BenefitsCompetitive base pay plus bonuses and commissionsHealth, dental, vision, life, and supplemental life insurance401(k) planEmployee...