IT Service Delivery Specialist

4 weeks ago


Peoria, Illinois, United States OSF HealthCare Full time
Job Summary

The Service Support Specialist plays a vital role in delivering exceptional IT services to employees. This position requires a strong focus on providing high-quality support and ensuring a consistent service excellence experience.

Key Responsibilities
  • Provide Tier 1 support to employees for IT-related requests
  • Deliver premier service by meeting or exceeding customer expectations
  • Collaborate with internal teams to resolve complex issues
  • Develop and maintain a deep understanding of IT services and their applications
Requirements
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of IT systems and services
  • Excellent problem-solving and analytical skills
What We Offer

As a Service Support Specialist at OSF HealthCare, you will have the opportunity to work in a dynamic and supportive environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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