Customer Service Representative

2 weeks ago


Peoria, Illinois, United States Walmart Full time

Job Summary: As a Member Specialist, you will be responsible for providing exceptional customer service to our members while maintaining a positive and professional attitude. This role involves ensuring the sales floor is well-organized, assisting members with purchases, and promoting Sam's Club products and services.

Key Responsibilities:

• Provide member service by maintaining a clean and organized sales floor, restocking shelves, and assisting members with locating merchandise.

• Assist members with purchasing decisions, answer questions, and resolve any concerns in a professional and courteous manner.

• Maintain knowledge of Sam's Club products and services to promote them to members and answer questions.

• Collaborate with the sales team to achieve sales goals and targets.

Benefits:

As a Member Specialist at Sam's Club, you will have access to a variety of benefits, including competitive pay, performance-based bonus awards, and opportunities for career advancement.

• Health benefits include medical, vision, and dental coverage.

• Financial benefits include 401(k), stock purchase, and company-paid life insurance.

• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.

Requirements:

• 1 year of customer service or retail experience.

• Ability to work a variety of shifts, including weekends and holidays.

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced environment and adapt to changing situations.



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