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Customer Service Ambassador

2 months ago

White River Junction, Vermont, United States Lynn Dobrowsky - State Farm Agent Full time

Position Overview:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in promoting our premier insurance and financial service products to customers.

Responsibilities:

  • Customer Engagement: Develop and maintain strong relationships with customers, providing exceptional service and support to ensure their needs are met.
  • Product Solutions: Utilize a customer-centric approach to guide clients through our comprehensive insurance options, empowering them to make informed decisions.
  • Business Growth: Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

Benefits:

  • Competitive Compensation: Earn a salary plus commission/bonus structure, providing opportunities for growth and advancement.
  • Professional Development: Receive training and support to enhance your skills and knowledge in the insurance industry.
  • Collaborative Environment: Work in a dynamic team environment, collaborating with experienced professionals to achieve common goals.
  • Opportunities for Advancement: As a valued member of our team, you will have opportunities for career advancement within our agency.

Requirements:

  • Customer Focus: Demonstrate a genuine interest in understanding customer needs and preferences.
  • Communication Skills: Possess exceptional communication skills, including written, verbal, and attentive listening abilities.
  • Problem-Solving: Exhibit proactive problem-solving skills, ensuring swift resolutions for customer inquiries.
  • Technical Skills: Proficient in learning and navigating computer functions efficiently.
  • Team Player: Thrive in a dynamic team environment, collaborating with colleagues to achieve common goals.