Restaurant Operations Manager

4 weeks ago


Green Bay, Wisconsin, United States Dave's Hot Chicken - Roaring Fork Full time
About Us

Dave's Hot Chicken - Roaring Fork is a dynamic and growing restaurant group with a passion for serving our community. We take pride in serving fresh, delicious food and providing exceptional customer service.

Job Description

We are seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will be responsible for managing daily activities to achieve excellence in restaurant operational performance. This includes monitoring staffing levels, recruiting, interviewing, and providing hiring recommendations. You will also be responsible for training, developing, coaching, and evaluating employee performance, ensuring systems for training employees are fully implemented and followed.

You will interact with guests and the community, responding to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery. Additionally, you will consider the cost/benefit impact of financial decisions and work to protect the brand. You will also monitor costs and adherence to budget and restaurant goals.

What We Offer

We offer a competitive salary and benefits package, including paid time off, free uniforms, medical/dental/vision insurance, 401K plan with company match, flexible spending account, and discounted meals. We also offer advancement opportunities and instant and next day pay available.

Key Responsibilities
  • Manage daily activities to achieve excellence in restaurant operational performance
  • Monitor staffing levels and recruit, interview, and provide hiring recommendations
  • Train, develop, coach, and evaluate employee performance
  • Interact with guests and the community to ensure positive resolution and guest recovery
  • Consider the cost/benefit impact of financial decisions and work to protect the brand
  • Monitor costs and adherence to budget and restaurant goals


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