Restaurant Host/Cashier

6 hours ago

Green Bay, Wisconsin, United States Perkins Restaurants Full time
Job Title: Restaurant Host/Cashier

At Perkins Restaurant & Bakery, we value our employees as part of the Perkins extended family and the families we serve. As a Restaurant Host/Cashier, you will play a crucial role in making special days memorable and everyday meals something extraordinary.

Job Summary:

As a Restaurant Host/Cashier, you will provide friendly and efficient service to guests according to company policies, procedures, programs, and performance standards. You will be responsible for maximizing guest satisfaction and quality of work environment as directed by the Manager on Duty.

Key Responsibilities:
  • Host Activities and Guest Interaction: Welcome guests, seat them in a friendly and timely manner, and ensure their dining experience is highly satisfactory.
  • Reports to Work: Arrive well-groomed, in clean and proper uniform, and practice good personal hygiene.
  • Opens the Door: Greet guests as they enter and leave the building.
  • Uses Greeting, Seating, and Waiting List Procedures: Seats guests in a friendly and timely manner in person or on the telephone.
  • Anticipates and Corrects System Breakdowns: Identify and correct system breakdowns to achieve maximum guest satisfaction.
  • Completes Wait Sheets: Ensure wait sheets are completed accurately and efficiently.
  • Greet and Seat: Welcome new guests as they arrive and show them to their seats.
  • Take Cash: Check out guests at the register and thank them for their visit.
  • Hospitality: Move through the dining room regularly to ensure guests have all items needed.
  • Sell Bakery: Offer suggestions for take-out bakery items and efficiently package to-go orders.
  • Clean: Ensure the cashier area, bakery cases, and displays, lobby area, entryway, and guest restrooms and dining room stay clean throughout the shift.
  • Assist Crew Members: Process To-Go orders, maintain guests' needs, and assist servers with pre-bussing procedures.
Physical Requirements/Environment/Working Conditions:
  • Extensive Standing and Walking: Up to 8 hours.
  • Visual Requirements: Must be able to see at a distance (20 feet), at close range (12 inches), distinguish between shapes, and utilize peripheral vision to avoid hazards.
  • Communication: Must be able to communicate clearly.
  • Exposure: Exposure to heat, steam, smoke, cold.
  • Reaching Heights: Reaching heights of approximately 6 feet and depths of 2 1/2 - 3 feet.
  • High Level of Mobility/Flexibility: Must have high level of mobility/flexibility in space provided.
  • Time Management Skills: Must have time management skills.
  • Reading and Writing: Must be able to read, write, and perform addition/subtraction calculations.
  • Finger Dexterity: Must be able to control and utilize fingers to write, slice, chop, and operate equipment.
  • Fitting Through Openings: Must be able to fit through openings 30 inches wide.
  • Irregular Hours: Must be able to work irregular hours under heavy pressure/stress during busy times.
  • Bending, Reaching, Walking: Must be able to bend, reach, and walk.
  • Carrying Trays: Must be able to carry trays of food products weighing about 50 pounds for distances up to 30 feet.
  • Lifting: Must be able to lift up to 50 pounds.
  • Exposure to Dish and Cleaning Chemicals: Exposure to dish and cleaning chemicals.
Supervision Received:

Receives direction and training from the Manager on Duty as to the specific procedures and assignments.

Knowledge and Skill Required:

Basic skills such as sanitation, safety, and customer service can be taught through in-house training.

Experience Required:

None

This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development, and compensation.

As such, the incumbent may perform other duties and responsibilities as required.

Founded in 1958, Perkins operates 290 restaurants in 32 states and two Canadian provinces. The Perkins system includes 85 company-owned and operated restaurants and 205 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins Restaurant & Bakery is a dining favorite with a solid and respected reputation in the marketplace.

The longevity and success of Perkins Restaurant & Bakery is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful, and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand.

Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees, and employs the best in the industry, you are in the right place.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.

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