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Patient Accounts Specialist

2 months ago

Toledo, Ohio, United States University of Toledo Physicians Full time
University of Toledo Physicians' Job Opening

University of Toledo Physicians is committed to improving healthcare through outstanding patient service and medical innovation. Our dedicated team of over 200 healthcare professionals leads the way in clinical care, education, and research, offering a comprehensive array of medical services ranging from primary care to specialized therapies.

Benefits: Competitive salary, 403B plan, pension options, health benefits, and tuition waiver at UT.

Position: Patient Accounts Specialist

Key Responsibilities:

  • Deliver exceptional customer service to patients
  • Respond to patient inquiries through various communication channels
  • Engage with patients, insurance providers, and third-party payers
  • Address billing discrepancies and submit insurance claims
  • Establish payment plans and assist with financial hardship applications
  • Keep precise records of account activities and patient communications
  • Support additional tasks as required

Qualifications:

  • Education: High school diploma or equivalent required

Preferred Qualifications:

  • Education: Bachelor's Degree preferred
  • Skills:
    1. Experience with insurance claim processing
    2. Proficient typing and computer skills
    3. Strong interpersonal and problem-solving abilities
    4. Excellent written and verbal communication skills
  • Experience: At least two years in collections, medical billing, and customer service

This job description provides a general overview of the responsibilities and expectations for the role. University of Toledo Physicians is an equal opportunity employer dedicated to fostering diversity in the workplace. Join us in our mission to enhance healthcare delivery.