Patient Access Coordinator

2 weeks ago


Toledo, Ohio, United States Mercy Health Full time

Join Mercy Health as a Patient Access Specialist

The Patient Access Specialist is a vital role in ensuring the smooth operation of our healthcare facilities. As the first point of contact for patients, you will be responsible for registering patients, verifying demographics, and obtaining insurance information. Your excellent communication skills and ability to troubleshoot problems will make you an asset to our team.

Key Responsibilities:

  • Provide exceptional customer service to patients and families
  • Verify patient demographics and insurance information
  • Register patients and update medical records accurately and efficiently
  • Assist with scheduling appointments and transcribing orders
  • Explain financial options to patients and provide education on healthcare services

Requirements:

  • High School Diploma or equivalent required; Associate's Degree preferred
  • Previous experience in patient registration or healthcare preferred but not required
  • Basic computer skills and typing speed of 45 WPM

Benefits:

  • Comprehensive medical, dental, and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance with AD&D
  • Employer contributions to retirement savings plan
  • Paid time off
  • Education assistance

Work Environment:

Mercy Health is an equal opportunity employer. We offer a dynamic work environment with opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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