Front Desk Sales Representative

3 weeks ago


Boynton Beach, Florida, United States Scenthound Full time
About the Position

The Membership Sales Associate is a key role at Scenthound, focused on selling memberships while delivering exceptional customer service. This position requires a sales professional with a passion for dogs and dog health & wellness, as well as strong customer service and technology skills.

Key Responsibilities
  • Drive membership sales through health and wellness education
  • Drive key performance indicators - average ticket price and rebook ratio - through memberships, services, and retail sales
  • Develop membership leads; Follow up with potential members
  • Answer phone calls, schedule customer appointments, manage customer profiles and records
  • Manage cash drawer - responsible for daily cash handling
  • Manage customer expectations; Resolve customer concerns; Retain memberships
  • Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable
Requirements
  • Sales experience and confidence (membership sales are highly valued)
  • Customer service experience (retail, restaurant)
  • Computer/ Technology proficiency
  • A passion for dogs and dog health & wellness
  • Reliable transportation
  • Willingness to work in a smoke-free environment
What We Offer
  • Direct career growth path to Management positions (Assistant Manager, Manager) and additional options
  • Tips
  • Merit-based pay increases
  • Complimentary service membership (Bath, Ear Cleaning, Nail clip and Teeth Brushing once a month)
Compensation

$18.00 per hour



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