Front Desk Representative
12 hours ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the award-winning Wyndham Deerfield Beach Resort.
Job SummaryThe Front Desk Agent will be responsible for providing exceptional customer service to all guests, handling reservations, and maintaining a clean and orderly work area.
Key Responsibilities- Guest Services: Greet guests, answer questions, and provide information about the hotel and local area.
- Front Desk Operations: Check guests in and out, handle reservations, and process payments.
- Customer Complaints: Handle guest complaints in a professional and courteous manner.
- Concierge Services: Provide directions, make restaurant reservations, and assist with other guest requests.
- Administrative Tasks: Maintain an up-to-date knowledge of hotel services, facilities, and special packages.
- Education: High school diploma or equivalent.
- Experience: Previous experience working in a customer service role.
- Skills: Ability to communicate effectively, handle cash and credit transactions, and work efficiently in a fast-paced environment.
We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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Deerfield Beach, Florida, United States The Crescent Hotels Group Full time{"Job Title": "Front Desk Supervisor", "Job Summary": "We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at The Crescent Hotels Group. As a key member of our front office team, you will be responsible for supervising the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal...
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