Healthcare Reception Specialist

2 weeks ago


Albuquerque, New Mexico, United States Jobot Full time
Onsite Role - Healthcare Sector - Client Relations

This position is hosted by Jobot Consulting.

About Us:

We are in search of a proactive and detail-oriented individual to fill the role of a Consulting Medical Front Desk professional within the healthcare sector. This pivotal position is essential to our operations, delivering outstanding client relations and ensuring efficient front office management. The ideal candidate should possess bilingual capabilities, with a preference for Spanish. This role offers a vibrant work environment where each day presents new challenges.

Benefits of Working with Us:
  • Established organization
  • Strong leadership team


Position Overview

Key Responsibilities:
  • Serve as the primary point of contact for clients, consistently delivering superior customer service.
  • Handle all forms of communication, including phone inquiries, emails, and postal correspondence.
  • Organize and coordinate meetings, appointments, and travel logistics for consultants.
  • Uphold a high standard of confidentiality in all client interactions.
  • Build and maintain robust relationships with clients, ensuring their needs are prioritized and exceeded.
  • Keep the reception area organized and welcoming.
  • Assist consultants with various administrative tasks as needed.
  • Engage in the planning and execution of client-related events and meetings.
  • Collaborate with team members to provide a seamless client experience.
  • Stay informed about industry trends and advancements.

Qualifications:
  • Bilingual in Spanish is preferred.
  • Exceptional customer service aptitude and a professional demeanor.
  • Strong organizational abilities with the capacity to manage multiple priorities.
  • Excellent verbal and written communication skills.
  • High level of discretion and confidentiality.
  • Proficient in Microsoft Office Suite, particularly Word, Excel, and Outlook.
  • Ability to thrive in a fast-paced, high-pressure environment.
  • Strong problem-solving skills and adaptability.
  • A proactive work ethic, with a commitment to going above and beyond for clients.
  • Attention to detail and a dedication to accuracy.




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