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Healthcare Reception Specialist

2 months ago

Albuquerque, New Mexico, United States El Centro Family Health Full time

About Us: El Centro Family Health is a Federally Qualified Health Center committed to delivering affordable and accessible healthcare services to the community of Northern New Mexico. We are dedicated to promoting wellness and providing excellent care.

Position Overview: We are currently seeking a full-time Clinic Receptionist who is passionate about community service and possesses a strong commitment to patient care.

Compensation: The hourly wage ranges from $15.00 to $20.19, based on education and experience.

Key Qualities of the Ideal Candidate:

  • Exceptional interpersonal and communication skills, with the ability to engage effectively with a diverse range of individuals.
  • Meticulous attention to detail.
  • Willingness to travel to various clinic locations as required.
  • Proficient communication abilities.
  • Strong knowledge of Microsoft Office Suite, including Excel and Word, as well as familiarity with internet browsing and Outlook.

Primary Responsibilities:

Under the guidance of the Clinic Manager or Regional Administrator, the Clinic Receptionist will:

  • Provide a welcoming first impression of the organization by effectively communicating with staff and the public.
  • Greet patients and visitors, assess their needs, and direct them to the appropriate personnel while maintaining confidentiality.

Minimum Qualifications:

  • High School diploma or GED equivalent.

Preferred Qualifications:

  • At least two years of relevant experience, including a minimum of one year in a similar role.
  • Familiarity with medical terminology and health insurance processes, including Medicaid and Medicare.
  • Fluency in both English and Spanish.

Benefits Offered:

  • 401(k) Retirement Plan
  • Seven Paid Holidays
  • Medical, Dental, and Vision Insurance
  • 100% Employer-Paid Basic Life Insurance
  • Voluntary Supplemental Benefits for Employees
  • Employee Assistance Program
  • Flexible Spending Account (FSA)