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Healthcare Reception Specialist

2 months ago

Albuquerque, New Mexico, United States Jobot Full time
Onsite Role - Healthcare Sector - Client Interaction

This position is hosted by Jobot.

About the Role:

We are looking for a proactive and detail-oriented individual to fill the role of a Medical Front Desk Consultant within the healthcare sector. This pivotal position is essential for delivering outstanding client service and ensuring efficient front office operations. The ideal candidate should possess bilingual skills, preferably in Spanish, and thrive in a dynamic environment where daily tasks vary.

Key Responsibilities:
  • Serve as the primary contact for clients, delivering superior customer service consistently.
  • Handle all forms of communication, including phone calls, emails, and postal mail.
  • Organize and coordinate meetings, appointments, and travel logistics for team members.
  • Uphold confidentiality in all client interactions.
  • Foster and maintain strong client relationships, ensuring their needs are prioritized.
  • Keep the reception area organized and welcoming.
  • Assist team members with various administrative duties as needed.
  • Engage in the planning and execution of client-related events and meetings.
  • Collaborate with colleagues to ensure a seamless experience for clients.
  • Stay informed about industry trends and advancements.

Qualifications:
  • Bilingual in Spanish is highly preferred.
  • Exceptional customer service abilities and a professional attitude.
  • Strong organizational capabilities with the ability to juggle multiple responsibilities.
  • Excellent written and verbal communication skills.
  • High degree of discretion and confidentiality.
  • Proficient in Microsoft Office Suite, particularly Word, Excel, and Outlook.
  • Ability to thrive in a fast-paced, high-pressure setting.
  • Strong analytical skills and the capacity to think critically.
  • A proactive work ethic, demonstrating a commitment to client satisfaction.
  • Attention to detail and a dedication to accuracy.

Interested in learning more about this opportunity?