Clinical Laboratory Support Specialist

2 weeks ago


Erie, Pennsylvania, United States UPMC - Pittsburgh Medical Center Full time
Job Overview

UPMC is seeking a dedicated Laboratory Support Technician to contribute to our clinical operations. This position offers a unique opportunity to gain comprehensive experience across various laboratory departments through extensive cross-training. The role involves working night shifts from Sunday to Thursday.

Key Responsibilities:

  • Responds to phone inquiries, tracks specimen status, and provides information on report outcomes while directing callers to appropriate resources.
  • Handles the reception, sorting, preparation, and delivery of specimens ready for testing to designated work areas.
  • Exhibits a service-oriented demeanor by demonstrating courtesy, respect, enthusiasm, and positivity in all interactions.
  • Conducts routine maintenance on laboratory instruments as per established protocols and records temperature data when necessary.
  • Assists in restocking laboratory supplies to ensure optimal inventory levels and maintains organized storage for room temperature, refrigerated, and frozen items.
  • Prepares and replenishes reagents and consumables for instruments and performs quality assurance and quality control procedures as assigned.
  • Supports the storage and retrieval of specimens/slides, checks pending work lists, and addresses any unprocessed tasks.
  • Ensures cleanliness of work areas, decontaminates surfaces, and maintains glassware in a clean and dry state.
  • Prepares specimens for testing, including creating worklists, verifying specimen acceptability, aliquoting samples, and managing specimen loading and unloading on instruments.

Qualifications:

  • High School diploma or equivalent, with a minimum of 2 years of experience as a Specimen Processor (or similar role) in a clinical laboratory setting.
  • OR an Associate degree (with coursework in biology and chemistry) and at least 1 year of experience as a Specimen Processor (or similar role) in a clinical laboratory.
  • OR Phlebotomy or Medical Assistant certification with 1 year of experience as a Specimen Processor (or similar role) in a clinical laboratory.
  • OR successful completion of a 50-week U.S. military medical laboratory training program.
  • OR a Bachelor’s degree from an accredited institution in biological or clinical laboratory science.
  • OR current enrollment in a Medical Laboratory Scientist (MLS) program or equivalent training, with at least 3 years of college credits completed.

Licensure and Certifications:
Medical Laboratory Assistant (MLA) certification from ASCP or equivalent is preferred.

A valid driver's license may be required based on departmental needs.

UPMC is an Equal Opportunity Employer/Disability/Veteran



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