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Clinical Laboratory Support Specialist
2 months ago
UPMC is seeking a dedicated Laboratory Support Technician to enhance our clinical operations. This position offers a unique opportunity to gain comprehensive experience across various laboratory departments through extensive cross-training. The role involves working night shifts from Sunday to Thursday.
Key Responsibilities:
- Responds to telephone inquiries, tracks specimen status, and provides information on report outcomes while directing callers to appropriate resources.
- Receives, organizes, prepares, and delivers specimens that are ready for testing to designated work areas.
- Exhibits a customer-focused attitude by demonstrating courtesy, respect, enthusiasm, and positivity in all interactions.
- Conducts routine maintenance on laboratory instruments as per established protocols and records temperature data when necessary.
- Assists in restocking laboratory supplies to ensure optimal inventory levels and maintains organized storage for room temperature, refrigerated, and frozen items.
- Prepares and replenishes reagents and consumables for instruments as required and performs quality assurance/quality control procedures as assigned.
- Supports the storage and retrieval of specimens/slides, monitors pending work lists, and addresses any unprocessed tasks.
- Ensures cleanliness of work areas, maintains a tidy environment, and keeps glassware free of residue.
- Prepares specimens for analysis at workstations, including assembling worklists, verifying specimen acceptability, aliquoting samples, and managing specimen loading/unloading on instruments.
Qualifications:
- High School diploma or equivalent, with a minimum of 2 years of experience as a Specimen Processor (or equivalent) in a clinical laboratory setting.
- OR an Associate degree (with coursework in biology and chemistry) and at least 1 year of experience as a Specimen Processor (or equivalent) in a clinical laboratory.
- OR certification in Phlebotomy or as a Medical Assistant with 1 year of experience as a Specimen Processor (or equivalent) in a clinical laboratory.
- OR successful completion of a 50-week U.S. military medical laboratory training program.
- OR a Bachelor’s degree from an accredited institution in biological or clinical laboratory science.
- OR current enrollment in a Medical Laboratory Scientist (MLS) program or equivalent training, with at least 3 years of college credits completed.
Certifications and Clearances:
Preferred: Medical Laboratory Assistant (MLA) certification from ASCP or equivalent.
A valid driver's license may be required based on departmental needs.
UPMC is an Equal Opportunity Employer/Disability/Veteran
