Clerical Support Specialist

2 weeks ago


Chicago, Illinois, United States JCFS Chicago Full time
JCFS Chicago Job Description

We are seeking a highly organized and detail-oriented Administrative Aide to support the daily operations of our school. The successful candidate will provide exceptional customer service, maintain accurate records, and assist with various administrative tasks.

Key Responsibilities:
  • Client Services: Greet clients and visitors in a respectful and pleasant manner, ensuring they are attended to promptly.
  • Communication: Answer phones as directed, direct calls as needed, and maintain client confidentiality.
  • Student Transportation: Oversee organizing and communication for student transportation and attendance with parents/guardians, school districts, and vendors.
  • Office Operations: Assist with planning and completing tasks, meeting scheduled deadlines, and maintaining office supplies.
  • Client Files: Maintain accurate client files and data entry into our agency client database in a timely and accurate manner.
  • Reporting: Prepare and print quarterly and annual student reports and progress notes for distribution.
  • Mail and Communications: Organize and assist with school mailing and mass communications.
  • Reports and Distribution: Generate various reports and distribute to the appropriate staff member.
Requirements:
  • Education: High school diploma or equivalent.
  • Experience: Two years or more in administrative office experience, preferably in a school setting.
  • Customer Service: Must have a customer service-oriented attitude in serving internal and external clients, staff, and families.
  • Organizational Skills: Must be able to organize, prioritize, multi-task, and work independently and collaboratively in a fast-paced environment while maintaining attention to detail.
  • Technical Skills: Must be proficient in Microsoft Office (Word, Excel, Access, and PowerPoint).


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