Strategy Execution Lead

2 days ago

Malvern, Pennsylvania, United States Customers Bank Full time
Job Description

We are seeking an experienced Strategy Execution Lead to oversee the execution of strategic projects within our Vendor Management Office (VMO). This role will play a critical part in implementing our vendor management strategy, choosing technology that aligns with our strategic goals, managing tool deployment, and contributing to the VMO's overall roadmap.

Key Responsibilities:
  • Strategy Implementation: Lead the execution of the vendor management strategy, ensuring alignment with organizational goals and compliance with regulatory requirements.
  • Tool Selection and Management: Research, evaluate, and select tools across the vendor management space that best meet business needs; oversee the implementation and integration of these tools into existing processes.
  • Roadmap Development: Contribute to an actionable roadmap for the VMO that outlines key milestones, deliverables, and performance indicators to measure success.
  • Project Leadership: Manage technology implementation projects through all phases, including requirements gathering, testing, training, and deployment, ensuring timely and successful delivery.
  • Team Leadership: Mentor and manage a team within the VMO, promoting a culture of excellence, accountability, and continuous improvement.
  • Business Case Development: Create and present comprehensive business cases for new initiatives, demonstrating value to stakeholders and securing necessary approvals.
  • Change Management: Develop and implement change management strategies to facilitate smooth transitions for new processes, tools, and practices across the organization.
  • Risk Assessment: Oversee the evaluation of third-party vendors, ensuring thorough risk assessments are conducted and mitigation strategies are implemented.
  • Stakeholder Engagement: Collaborate effectively with cross-functional teams and senior management to ensure stakeholder buy-in and alignment with vendor management practices.
Requirements:
  • Bachelor's degree in Business, Finance, Risk Management, or a related field; MBA or advanced degree preferred.
  • 10+ years of experience in vendor management and/or third-party risk management, with a strong background in the financial services sector.
  • Extensive experience managing and executing technology implementations, including requirements gathering, testing, training, and deployment.
  • 7+ years of management experience, with a track record of developing and managing high-performing teams.
  • Knowledge of relevant regulatory requirements and best practices related to vendor and third-party risk management.
  • Industry certifications in cybersecurity and third-party risk management (e.g., CRISC, CISM, CISA, or similar).
  • Strong analytical and problem-solving skills, with the ability to build compelling business cases.
  • Excellent communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels.
Benefits

We offer a competitive salary range of $140,000 - $170,000 per year, depending on experience, as well as a comprehensive benefits package, including health insurance, retirement plan, and paid time off. We also provide opportunities for professional growth and development, as well as a dynamic and inclusive work environment.

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success.

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