Associate Coordinator for Cardiology Patient Care

1 week ago


Las Vegas, Nevada, United States OptumCare Full time

Are you driven by a desire to make a difference in healthcare? At OptumCare, we believe that transforming healthcare and enhancing lives begins with the values we uphold and the dedication we exhibit in our roles.

As part of a comprehensive multi-specialty group, you will join a team of over 300 healthcare professionals, including physicians, Nurse Practitioners, and Physician Assistants. Our organization encompasses 21 health centers, six urgent care facilities, and various specialized services, all designed to provide compassionate and innovative care to our patients.

Key Responsibilities:

  • Manage and complete assigned tasks, which may involve reviewing, monitoring, and scheduling referrals while communicating with ordering providers through various systems.
  • Facilitate the scheduling of approximately 900 appointments monthly for the Cardiology Department using IDX Touchworks.
  • Coordinate the scheduling process, handle At Risk and Expedite referrals, and collaborate with external network providers.
  • Ensure that patient demographics, including insurance details, are accurate in IDX and updated as needed.
  • Work collaboratively with department providers, managers, and staff to enhance workflow and patient care.
  • Assist colleagues with various duties as required, including support in other areas of the organization.
  • Maintain patient records accurately in accordance with HIPAA regulations and established policies.
  • Respond to all incoming calls from the phone queue.
  • Gather demographic information for new patients and update existing patient records.
  • Collect and verify insurance information from patients.

At OptumCare, you will be recognized for your contributions in an environment that encourages growth and provides clear guidance for success in your role, as well as opportunities for advancement in your career.



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