Facilities Operations Manager

5 days ago

Lodi, California, United States Foundry Commercial Full time

Job Summary:

The Facilities Manager is responsible for overseeing the repair, maintenance, and upkeep of GracePoint Church's properties and facilities. This includes managing a team of custodians, coordinating with vendors, and ensuring the efficient operation and maintenance of building systems.

Key Responsibilities:

  • Service Request Management: Receive and evaluate facility-related service requests, including custodial and janitorial requests. Address these requests in-house by diagnosing and repairing as necessary or outsource when appropriate.
  • Proactive Communication: Regularly update the direct supervisor on crucial facility maintenance issues, ensuring they are aware of situations that may require their intervention or decisions.
  • Minimize Disruption: Ensure tasks in tenant and church areas cause minimal disruption and are always followed by thorough cleanup.
  • Team Management: Oversee the scheduling, assignments, and daily activities of both direct and temporary reports, including custodians and janitorial staff. Provide leadership and direction to ensure high performance and accountability.
  • Timely Service Delivery: Ensure maintenance requests from tenants, church administration, staff, and guests are completed accurately and promptly.
  • Monthly Review and Analysis: Analyze monthly service summaries to identify and rectify recurring operational challenges.
  • Inventory and Supplier Management: Maintain an adequate inventory of essential tools and supplies. Establish sources for stock materials and routinely evaluate them for quality and cost.
  • Order and Documentation: Order necessary parts and supplies, ensuring accurate documentation and coding for expense reports. Confirm the accuracy of delivered items in terms of count, pricing, and description.
  • Vendor Oversight: Monitor external contractors for both the quality and pricing of their maintenance work. Ensure maintenance contracts for essential systems like elevators, fire alarms, and HVACs are executed timely.
  • Preventative Maintenance and Warranty Management: Execute preventative maintenance tasks as per the existing plan. Oversee the realization of equipment warranty commitments by original installers.
  • Support of Outside/Community Use of Facilities: Lead or assist in coordinating and facilitating use of the facilities by outside organizations and for community events approved by the church.
  • Sunday Availability and On-Call Support: Be available to work on Sundays and be on call to assist with any facility needs of the church.
  • Event Support: Lead or assist in setting up and tearing down events, including outside standard working hours.
  • Building Systems Optimization: Regularly inspect, clean, calibrate, and replace parts to maintain HVAC systems at optimal performance. Explore modifications to building systems for improved energy efficiency or comfort. Innovate technical enhancements for better building operation.
  • Equipment Assessment: Identify equipment needing replacement or refurbishment that might lead to capital expenditure. Undertake emergency or preventative maintenance as needed, including nights and weekends. Provide on-call support when necessary.

Requirements:

  • Education: Minimum of a high school diploma or equivalent with related industry or trade school experience.
  • Experience: 5+ years of experience in facilities management, building maintenance, or a related field preferred; candidates with less experience but demonstrating strong relevant skills will be considered.
  • Knowledge and Skills: Strong knowledge of building systems, including HVAC, electrical, plumbing, painting, and general maintenance. Proven experience in managing a team and overseeing vendors and contractors. Excellent interpersonal and communication skills, both written and verbal. Proficiency in using facilities management software and MS Office programs. Superior customer service skills and the ability to maintain professionalism under stressful situations. Strong organizational skills and attention to detail, with the ability to plan and manage work independently. Sound troubleshooting skills and the capacity to fully resolve problems.
  • Certifications and Licenses: Valid California driver's license.

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