Winner's Circle Ambassador
2 weeks ago
At Dave & Buster's, we're looking for a friendly and outgoing Winner's Circle Ambassador to join our team As a key member of our Midway experience, you'll be responsible for delivering an unparalleled Guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all-out fun.
Key Responsibilities:- Provide timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
- Greets Guests with a positive attitude and enthusiasm while performing multiple job functions.
- Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
- Provides game assistance by promptly notifying Support Technicians or Management as needed.
- Notifies Manager of any Guest that is perceived to be unhappy.
- Practices proper cost controls by accurately weighing tickets and scanning merchandise.
- Responsible for stocking, displaying, and securing merchandise in all storage areas.
- Responsible for the reconciliation of tickets and merchandise inventory.
- Conducts merchandise inventory during and after shift, if applicable.
- Checks for restocking of necessary supplies and brings all areas up to standard.
- Reviews the cleanliness and organization of the Winner's Circle and ensures all plush and shelves are stocked, properly cleaned, and maintained.
- Properly positions and sets up displays to increase Guest traffic and promote sales.
- Assists other Team Members as needed.
- Must be at least 16 years of age.
- Ability to work days, nights, and/or weekends as required.
- Ability to work in a noisy, fast-paced environment with distracting conditions.
- Ability to read and write handwritten notes.
- Ability to lift and carry up to 30 pounds.
- Ability to move about facility and stand for long periods of time.
- Ability to walk or stand 100% of shift.
- Ability to reach, bend, stoop, mop, sweep, and wipe frequently.
Compensation is from $18.35 per hour.
We are an equal opportunity employer and participate in E-Verify in states where required.
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