Winner's Circle Ambassador

3 days ago


San Jose, California, United States Dave & Buster Full time
Job Overview:

At Dave & Buster's, we're all about creating an unforgettable experience for our guests. As a Winner's Circle team member, you'll be the first point of contact for our visitors, setting the tone for an amazing time. Your role will be to provide top-notch service, ensuring our guests feel welcome and have an incredible time in our Midway.

Key Responsibilities:
  • Deliver exceptional guest service, ensuring a positive experience from start to finish.
  • Communicate effectively with guests, team members, and management to resolve any issues or concerns.
  • Manage wait times, provide information, and make recommendations to guests.
  • Assist guests with game-related issues and notify support technicians or management as needed.
  • Maintain a clean and organized Winner's Circle area, restocking merchandise and supplies as required.
  • Conduct merchandise inventory and reconcile tickets and merchandise inventory.
  • Collaborate with other team members to achieve a cohesive and efficient work environment.
  • Meet the physical demands of the role, including standing for long periods, lifting up to 30 pounds, and moving around the facility.

Requirements:

As a Winner's Circle team member, you'll need to be at least 16 years old, have excellent communication skills, and be able to work in a fast-paced environment. You'll also need to be able to lift up to 30 pounds, stand for long periods, and move around the facility. We're an equal opportunity employer and participate in E-Verify in states where required.

Compensation:
  • Hourly rate: $17.7 - $19.2

At Dave & Buster's, we're committed to providing a positive and inclusive work environment. We're proud to be an E-Verify Employer and an equal opportunity employer.

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