Senior Systems Analyst
3 weeks ago
Job Summary:
As a Senior Systems Analyst at Futran Tech Solutions Pvt. Ltd., you will play a key role in designing and implementing technology solutions that align with our business strategies. You will work closely with cross-functional teams to gather business requirements, perform gap analysis, and conduct cost/benefit analysis to make crucial business decisions.
Key Responsibilities:
• Communicate with all levels of the organization to gather requirements for process improvements, development changes, and new projects.
• Support the ERP system and all integrations related to it, including WMS systems, e-commerce platforms, POS systems, etc.
• Analyze solution requirements, translate these requirements into technical specifications, and assist in the design of solutions.
• Work with key stakeholders to align technology solutions with business strategies (e-commerce, marketing, customer service, stores, supply chain, finance).
• Gather business requirements, perform gap analysis, and conduct cost/benefit analysis to make crucial business decisions.
• Design and document end-to-end solutions, and communicate functional requirements to internal and external project teams and developers.
• Initiate, plan, manage, and support a range of projects while working on several projects simultaneously.
• Perform QA on developed solutions and help users with the UAT process, ensuring that solutions meet their business needs.
• Troubleshoot issues and dive deep into the technical details of integrations between the ERP system and external systems.
• Perform detailed research using SQL on system data inconsistencies and resolve problems.
Requirements:
• 3-5 years of manufacturing / retail experience with knowledge of ERP, WMS, and overall supply chain processes.
• Strong working knowledge of SQL required.
• Deep understanding of business requirements gathering and how to use this data to architect solutions.
• Working knowledge of all aspects of Systems Development Life Cycle, Change Management, Release Management, Configuration Management, Quality Assurance and Testing, Requirements Gathering, Project Management, and Systems Analysis and Design.
• Experience with Business Intelligence and reporting tools is a plus.
• Advanced skills with all Microsoft Office for the creation of management reports, presentations, and analysis.
• Skilled in merging diverse data from different platforms, formats, and environments
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