Volunteer Program Manager
4 weeks ago
Ancora Home Health and Hospice is seeking a dedicated and organized individual to manage and grow our hospice volunteer program. As a Volunteer Coordinator, you will be responsible for recruiting, training, and supervising volunteers to provide high-quality services to our patients and their families.
Key Responsibilities
- Plan, coordinate, and supervise the delivery of volunteer services.
- Assign volunteers to services based on program needs and their interests and skills.
- Assess and monitor a record-keeping system to track services delivered and time involved.
- Recruit, interview, and onboard new volunteers.
- Design and supervise the orientation and training of volunteers.
- Monitor and evaluate volunteer performance.
- Ensure compliance with hospice policies and procedures.
- Plan and conduct volunteer support meetings and required education.
- Prepare service reports as required by the Administrator.
- Facilitate community awareness and support of the hospice volunteer program.
- Maintain relationships with other program leaders.
- Attend hospice IDG meetings and act as a liaison between volunteers and IDG team members.
- Comply with hospice infection control policies and protocols.
- Participate in in-service programs and present in-services as assigned.
- Complete hospice training program.
- Perform other duties as assigned by the Administrator.
Requirements
- High school diploma.
- Minimum 2 years of experience in a related field preferred; previous volunteer activity a plus.
- Ability to complete the hospice training program upon hire.
- Strong communication and interpersonal skills among different types of personalities.
- Ability to exercise initiative and independent judgment.
- Valid driver's license, clean driving record, and reliable automobile; proof of current automobile insurance.
- Criminal background check clearance/fingerprint clearance.
- Negative TB test required.
- Current CPR certification.
Working Environment
Works indoors in agency office and in patient homes/care facilities; travel to and from patients is required. Some community events may be required. Must be able to tolerate exposure to elements, including, but not limited to, odors, blood, body fluids, and excrements, adverse environmental conditions, and hazardous materials.
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