Customer Service Associate

7 days ago


Toledo, Ohio, United States L and I Inc. Full time

Job Summary:

We are seeking a highly motivated and customer-focused Server to join our team at L and I Inc. as a Restaurant Team Member. As a key member of our front-of-house team, you will be responsible for delivering exceptional dining experiences to our guests.

Responsibilities:

  • Guest Service: Greet guests warmly and create a welcoming atmosphere, taking orders and answering any questions they may have.
  • Food and Beverage Service: Serve drinks and food promptly and courteously, accommodating guests' needs and special requests in a timely manner.
  • Table Maintenance: Clean guest tables and maintain a tidy dining area, ensuring a clean and safe environment for our guests.
  • Point-of-Sale Operations: Use a point-of-sale computerized register system to relay orders to the kitchen and present the guest check, handling cash or credit card payments with efficiency and accuracy.

Requirements:

  • Communication Skills: Effective communication skills, including reading and writing proficiency.
  • Physical Demands: Ability to stand for up to 8 hours during shifts, lift or move up to 25 pounds, and perform repetitive tasks like transporting plates, glasses, and baskets between the kitchen and dining room.
  • Age Requirement: Minimum age requirement of 16 years.

Benefits:

  • Compensation and Benefits: Competitive hourly rate, paid time off, health insurance, and 401K program available after meeting eligibility requirements.
  • Professional Development: Opportunities for advancement and professional growth within the company.

Why Join Our Team:

At L and I Inc., we value our team members and offer a supportive and inclusive work environment. We are committed to providing exceptional customer service and creating a positive dining experience for our guests.



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