Customer Service Associate

1 week ago


Toledo, Ohio, United States Jim White Toyota Full time
Position Overview

Jim White Toyota is seeking a Receptionist to become a vital part of our esteemed team. We are dedicated to delivering outstanding customer experiences, and we are looking for a candidate who embodies ambition, energy, and a strong commitment to customer service.

This is a part-time role with flexible hours, including a fixed schedule on Fridays starting at 7:30 am. The ideal candidate should be adaptable to varying weekly schedules.

Key Responsibilities:

  • Manage the switchboard telephone system efficiently.
  • Engage with callers in a professional, friendly manner, aiming to reduce wait times.
  • Provide essential information to callers with general inquiries.
  • Prepare sales and service documentation for the accounting department.
  • Assist management with various administrative tasks as required.
  • Maintain a friendly, professional demeanor while interacting with customers and colleagues.
  • Process payments from customers, including cash, checks, and credit cards, accurately recording transactions.
  • Address customer complaints with professionalism and direct them to the appropriate personnel for further assistance.

Qualifications:

  • Strong communication and organizational abilities.
  • Proficiency in Microsoft Office applications.
  • Capability to manage multiple tasks while effectively interacting with customers, vendors, and team members.
  • Excellent verbal and written communication skills.
  • Professional appearance and demeanor.
  • Willingness to undergo a pre-employment background check and drug screening.


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