Current jobs related to CRM Operations Manager - Chicago, Illinois - Concordia University, Chicago

  • CRM Marketing Manager

    3 weeks ago


    Chicago, Illinois, United States Finn Partners Full time

    Job DescriptionWe are seeking a highly skilled CRM Marketing Manager to join our team at Finn Partners. As a key member of our marketing team, you will be responsible for developing and executing successful CRM campaigns that drive customer engagement, loyalty, and revenue growth.Key Responsibilities:Develop and execute CRM programs that align with our...


  • Chicago, Illinois, United States CIBC Full time

    About the RoleWe're seeking a highly skilled Senior Manager, CRM Enablement to join our team at CIBC. As a key member of our organization, you will play a critical role in driving the adoption and effective use of our CRM system across our Private Wealth Management and Private Banking lines of business.Key ResponsibilitiesDevelop and implement strategies to...


  • Chicago, Illinois, United States Info Way Solutions Full time

    Job Title: Salesforce CRM Project ManagerJob Summary: We are seeking a highly skilled Salesforce CRM Project Manager to lead our Higher Education Enrollment/Call Center CRM project.Key Responsibilities:* Manage Salesforce CRM projects with a focus on Higher Education* Collaborate with cross-functional teams to ensure project success* Develop and implement...


  • Chicago, Illinois, United States CIBC Full time

    About the RoleWe're seeking a highly skilled Senior Manager, CRM Enablement to join our team at CIBC. As a key member of our organization, you will play a critical role in driving the adoption and effective use of our CRM system across our Private Wealth Management and Private Banking lines of business.As a Senior Manager, CRM Enablement, you will be...

  • CRM Administrator

    4 weeks ago


    Chicago, Illinois, United States Concordia University, Chicago Full time

    Job DescriptionThis position leads enrollment management operations strategies and is responsible for executing a detailed project plan for the implementation, continuous development, and upgrades for Slate. This includes performing analysis, design, development, monitoring technical operations, and testing to ensure the deployment of reliable, secure, and...


  • Chicago, Illinois, United States Rosalind Franklin University of Medicine & Science Full time

    Job SummaryThe CRM Specialist will support core admissions operations, data management, and enrollment marketing functions primarily within our Slate instance. This position will be a key collaborator with admissions, marketing, and program staff across the educational enterprise and will serve as a subject matter expert in leveraging Slate's various...

  • CRM Service Lead

    3 weeks ago


    Chicago, Illinois, United States HighTower Full time

    Job SummaryAs a CRM Service Lead at Hightower, you will be responsible for leading a high-performing CRM service team, ensuring timely and effective resolution of CRM issues, and fostering collaboration across teams. You will develop and implement CRM service procedures and standards to ensure consistent, high-quality service delivery. Additionally, you will...

  • CRM Specialist

    3 weeks ago


    North Chicago, Illinois, United States Rosalind Franklin University of Medicine & Science Full time

    Job DescriptionAt Rosalind Franklin University of Medicine and Science, we are seeking a highly skilled CRM Specialist to support our core admissions operations, data management, and enrollment marketing functions. As a key collaborator with admissions, marketing, and program staff, you will serve as a subject matter expert in leveraging Slate's capabilities...

  • CRM System Analyst

    3 weeks ago


    Chicago, Illinois, United States Guidehouse Full time

    About the RoleWe are seeking a highly skilled CRM System Analyst to join our team at Guidehouse. As a CRM System Analyst, you will play a critical role in supporting the Sales Enablement CRM team and approximately 1,000 Microsoft Dynamics 365 users.Key ResponsibilitiesDesign and configure user interfaces for CRM systemsDevelop and implement data quality and...

  • Director, CRM Strategy

    2 months ago


    Chicago, Illinois, United States Aspen Dental Full time

    Director, CRM, Motto Clear AlignersAspen Dental, a leading retail healthcare business support organization, is seeking a seasoned Director, CRM, to join our team at Motto Clear Aligners. With a focus on accelerated growth, this role will define the CRM strategy to support our brand's expansion.Key Responsibilities:Develop and manage CRM strategies that align...


  • Chicago, Illinois, United States Sittercity Full time

    Job DescriptionAbout SittercitySittercity, a Bright Horizons company, is a technology platform that's reimagining the childcare industry. We aim to simplify the process of finding, hiring, and managing high-quality, trustworthy childcare. At Sittercity, you can help design and implement solutions that will transform a multi-billion-dollar industry, providing...


  • Chicago, Illinois, United States Finn Partners Full time

    We are seeking a seasoned CRM Marketing Manager to oversee and execute our customer relationship management (CRM) programs for the FINN Partners' agency brand.The ideal candidate will be responsible for implementing and managing CRM campaigns that foster leads, drive customer engagement, loyalty, and revenue growth.This role requires a deep understanding of...


  • Chicago, Illinois, United States Abbott Full time

    About AbbottAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.Job SummaryWe are seeking a Clinical Specialist to provide...


  • Chicago, Illinois, United States Infojini Full time

    Project Manager for Salesforce CRM ImplementationWe are seeking a seasoned project manager to lead the Salesforce CRM implementation project for higher education institutions. The ideal candidate will have experience managing Salesforce projects and a strong understanding of the higher education sector.Key Responsibilities:Manage the Salesforce CRM...


  • Chicago, Illinois, United States Northwestern Medicine Full time

    Job SummaryThe Senior Marketing Specialist at Northwestern Medicine reflects the organization's mission, vision, and values, adhering to the Code of Ethics and Corporate Compliance Program. This individual contributes to integrated marketing plans, supporting their manager in creating significant building blocks. They work collaboratively, drive results, and...


  • Chicago, Illinois, United States Abbott Full time

    Job DescriptionAt Abbott, we are seeking a highly skilled Clinical Specialist to join our team and support the growth of our leadless technology. As a Clinical Specialist, you will play a critical role in educating healthcare providers on the indications for our products and maximizing adoption of our leadless CRM portfolio.Key Responsibilities:Develop and...


  • Chicago, Illinois, United States Cresco Labs Full time

    About Cresco LabsCresco Labs is a leading cannabis company that aims to normalize and professionalize the industry through its passionate employees. With a focus on quality and consistency of product, the company strives to bring legitimacy to the industry with the highest level of integrity and professionalism.Job SummaryCresco Labs is seeking a CRM...


  • North Chicago, Illinois, United States Abbott Laboratories Full time

    About the RoleAs a Clinical Specialist at Abbott, you will play a critical role in providing engineering, sales, educational, and technical support to healthcare professionals and field sales staff. You will serve as a clinical interface between the medical community and the business, building and sustaining credible business relationships with customers and...


  • Chicago, Illinois, United States Fetch Full time

    Marketing Operations ManagerAt Fetch, we're building a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. As a Marketing Operations Manager, you'll play a vital role in leading, managing, and optimizing our marketing operations.Key Responsibilities:Oversee and optimize all HubSpot-related activities, including...


  • Chicago, Illinois, United States Cresco Labs Full time

    About Cresco LabsCresco Labs is a leading cannabis company that aims to revolutionize the industry with a focus on quality, consistency, and integrity. Our mission is to normalize and professionalize cannabis through our passionate employees.Job SummaryWe are seeking a CRM Specialist to join our team at Cresco Labs. This role will be responsible for...

CRM Operations Manager

2 months ago


Chicago, Illinois, United States Concordia University, Chicago Full time
Job Summary

We are seeking a highly skilled and experienced CRM Administrator to join our team at Concordia University Chicago. The successful candidate will be responsible for leading enrollment management operations strategies and executing a detailed project plan for the implementation, continuous development, and upgrades for Slate.

Key Responsibilities
  • Lead the CRM plan and fully implement the Slate CRM software modules design and build.
  • Develop and manage Axiom Application Programming Interface (API) integrations between enrollment management systems (CRM, Banner, Front Rush, and others).
  • Implement and monitor appropriate technical functions to anticipate performance issues and enhancements for Automation, Campaigns, workflows, and lead generation.
  • Manage the security of information system access and user access accounts, builds security protocols and assesses standards and criteria, and develops and manages the annual audit report.
  • Support and assist Advancement Slate SMEs within the CRM by fulfilling data audit requests, such as mailing lists, donor rolls, demographics, and giving analysis.
  • Responsible for Identifying data integrity through careful attention to detail, troubleshooting errors, imports, and data validation, and resolving problems independently and in teams.
Requirements
  • 3+ years' Experience in Admission or Higher Education
  • Experience with Axiom, Banner, and Slate are preferred
  • Strong administrative skills, including related computer and technology skills
  • Superior verbal, written, and interpersonal communication skills
  • Enthusiastic supporter of Lutheran higher education and Concordia University Chicago
What We Offer

Concordia University Chicago offers a competitive salary and benefits package, including health, disability, and retirement plan enrollment, as well as tuition benefits for employees and their qualified dependents.

Apply now and join our team of dedicated professionals who are passionate about making a difference in the lives of our students and community.