CRM Administrator
4 weeks ago
This position leads enrollment management operations strategies and is responsible for executing a detailed project plan for the implementation, continuous development, and upgrades for Slate. This includes performing analysis, design, development, monitoring technical operations, and testing to ensure the deployment of reliable, secure, and scalable platforms and modules. This position will lead the integration and testing of software platforms to ensure a high level of data integrity. Ensuring the entire enrollment management cycle from lead through alumnus is first class: personalized, timely, and relevant.
Key Responsibilities:
- Lead the CRM plan and fully implement the Slate CRM software modules design and build.
- Develop and oversee onboarding Slate training for Captains, Subject Matter Experts (SMEs), and End users.
- Provide leadership and assignment and oversight of projects and tasks.
- Drive the continuous improvement of the team's capabilities & tools.
Requirements:
- 3+ years' Experience in Admission or Higher Education
- Experience with Axiom, Banner, and Slate are preferred
Benefits:
- Starting range is dependent upon individual qualifications and experience.
- Concordia health, disability and retirement plan enrollment is available to full-time employees and their eligible dependents.
- Tuition benefits may also be available for employees and their qualified dependents.
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